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March 2023 by Ofelia Urgiri
Horrible
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March 2023 by Rosa Ramírez
The one on 8th Street has some very attentive and helpful girls who help people with great kindness and patience. I recommend it.
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September 2022 by Big Dog
I changed my pay, and they did that. But, my wife needed to use the bathroom, and the lady said, "NO public bathroom!" I'm sure if her friend asked, there would be no problem! Very rude! We have been to the cricket in Midland on Big Spring, and they let us use their's! We had to go to Cici's to use the bathroom. That's what they call good customer service?
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July 2022 by UnsubmiSive
I really don't know how they keep customers coming to this location. The past three times I have been in this store for a purchase they have been extremely rude and disrespectful. First time we waited a hour to finally talk to a rep just for the employees to let someone who just walked in to take our place. If the people working the desk don't know how to deal with customers in a professional manner, they shouldn't work in customer service related jobs. They almost didn't help me when I told them that my anxiety was getting high. They said I could go to a different store if I was having an anxiety problem. Unacceptable.
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June 2022 by Abby Holmes
Don't have any real good deals for new customers. It once cost 30 to get a phone and it one. It's really close to 100 now. Sad
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April 2022 by Charla Northcutt
Waiting in line for 40 minutes and they help some guy that just walks up to the counter. No customer service and they act like they don't know what they are doing here very rude.
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April 2022 by Oneita Poor
The employees are not VERY helpful in assisting with issues with your phone. I still haven't gotten the issue resolved. I had to get another phone and I hate the new phone that I'm stuck with!!
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July 2021 by TOOTHPICK432 !
I got my phone and plan here and the customer service was great, great place to get a phone and everything you need
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July 2021 by Melanie Manriquez
Andrews Hwy and 42nd is the greatest. They care about the customers
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May 2021 by D Moreno
The people were very friendly and service was fast. Definitely recommend
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April 2021 by Angel Tarango
I am so thankful for Michael he helped me on 3/31/2021! If you are looking for help and someone with patience Michael is the best!!!! On behalf of Dell valley EMS thank you for your help during our loss of one of our close friends/brother in DPS we greatly appreciate the time you spent helping me with my phone and getting things working!!
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April 2021 by Claudia Salgado
Was very helpful and Provided great customer service
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January 2021 by Gary Williams
They knew their stuff, but definitely could have been friendlier
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November 2020 by Miah Sanchez
The staff is very friendly and caring they made sure I left with the best phone for the line of work I do. I have went to other locations and this location is beyond the best location here in Odessa. All other locations seem not to care about your needs. This location made me feel very welcomed from the moment I walked threw the door. They provided different options as far as purchasing a device even told me about a payment plan which I ended up doing. Thank you for the best customer service.
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November 2020 by vanessa sanchez
LOVE THIS CRICKET!!!! I KNOW I HAVE MANY TO CHOOSE FROM BUT THOSE OTHERS ALWAYS HAVE RUDE ATTITUDES!!! ONLY THIS CRICKET GOES ABOVE AND BEYOND AND THE MANAGER, I BELIEVE HIS NAME IS MICHEAL, HE ALWAYS GOES ABOVE AND BEYOND. HE EVEN HELPED ME CHOOSE THE RIGHT PHONE AND CASE FOR MY HUSBANDS SURPRISE B DAY GIFT!!! I RECOMMEND THIS CRICKET!!! GREAT CUSTOMER SERVICE. WILL NOT DISAPPOINT.