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October 2024 by Gilbert Casarez
I'M REALLY GLAD THAT I HAVE AN AWESOME EXPERIENCE EVERY TIME I GET MY MED'S HERE AT MY LOCAL CVS STORE.THE PHARMACIST BAYO IS AN AWESOME GENT ALWAYS GOES THE EXTRA MILE TO HELP AND HAVE THE MONTHLY MED'S I NEED THK YOU SIR! AND NOREEN IS ANOTHER SUPER KIND LADY AND THE WHOLE REST OF THE STAFF!
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August 2024 by C. C.
Went to pick up my script and there were several in line at the drive thru so I went inside to the counter. There was a little mixup but the tech ‘Noreen’ saw the issue, Took charge, and resolved it immediately. She is to be commended. We have been customers here a long time and things go well the vast majority of the time. When something is amiss they remedy the problem quickly.
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July 2024 by Wesley Fuller
The attendant made me feel like she cared about my needs.
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June 2024 by Ralph Hamilton
I enjoy my visit to CVS everytime I go My blood thinner was to high and I can't afford it.The CVS empolyee find me a discount program card for me and I got my blood thinner which I need very badly to stay alive I love CVS!!!!!!!!!
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April 2024 by Jimmy Maddox
Excellent customer service! Linda at the front counter did an awesome job!
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February 2024 by Rebeka Sawyer
Yes, I changed pharmacy because I would do one thing..
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July 2023 by westtxboy54
Only pharmacy in odessa who never answers the phone. Never help with any transfers, always rude. Major changes needed at CVS pharmacy.
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July 2023 by Google user
I needed a medicine that was for several reasons not avalable to me. The Pharmacist took care of the problems and made sure I got the prescription. He was very helpful and friendly. The Pharmacist aid tried to help but since it was beyond her scope she enlisted the Doctor of Pharmacy to help me.
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June 2023 by Norma Duke
I needed a medicine that was for several reasons not avalable to me.The Pharmacist took care of the problems and made sure I got the prescription.He was very helpful and friendly.The Pharmacist aid tried to help but since it was beyond her scope she enlisted the Doctor of Pharmacy to help me.
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June 2023 by Rica
My experience was on point! Service was fast and friendly!
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December 2022 by Julie C.
Transferring all prescriptions. The pharmacist is rude and belligerent! Wait times are ridiculous. They apologize and say they are short staffed. Isn't every medical profession? It's no excuse for rude, unprofessional behavior. Being stressed, rushed and short staffed causes mistake. I understand that. But own the mistakes and make them right rather than continuing to argue with the patient when you know you're incorrect. It's hard to communicate when they close locations without warning due to lack of staff and the automated system puts a person on hold for hours. I know someone who attempted to have a prescription transferred to a different CVS but couldn't because they had it "in process" and the location was closed due to lack of staff. A friend tried to get scripts transferred and it took days because the new pharmacy couldn't get anyone to answer the phone! They staff are secure in their positions because of the staffing shortage and their behavior goes unchecked. The rest of the store is self check out! Increase profits while decreasing the number of jobs. Then complain if someone steals. Laughable and frustrating. ZERO STARS! It forces you to give at least one.
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December 2022 by Amanda N.
There is no sign posted in the minute clinic to wear a mask. I sat down and was asked to wear one. Alma Martinez refused to see me without wearing a mask, even though the other employee told me masks are not required. I had no respiratory symptoms as I was there for a suspected UTI. It's discrimination for having a brain...
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October 2022 by Joe Joe
No one answers the phone
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October 2022 by jesus garcia
Excellent attention from a young Jaquelin. This pharmacy is highly recommended.
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October 2022 by Yusnely Olivera
Very happy with the attention of Aslin and Dr. Alma, they should hire many people with that suitability and good attention, they explain everything to you in great detail and are very kind with their work. Thank you very much for your good attention
