-
April 2024 by Jimmy Maddox
Excellent customer service! Linda at the front counter did an awesome job!
-
February 2024 by Rebeka Sawyer
Yes, I changed pharmacy because I would do one thing..
-
July 2023 by westtxboy54
Only pharmacy in odessa who never answers the phone. Never help with any transfers, always rude. Major changes needed at CVS pharmacy.
-
July 2023 by Google user
I needed a medicine that was for several reasons not avalable to me. The Pharmacist took care of the problems and made sure I got the prescription. He was very helpful and friendly. The Pharmacist aid tried to help but since it was beyond her scope she enlisted the Doctor of Pharmacy to help me.
-
June 2023 by Norma Duke
I needed a medicine that was for several reasons not avalable to me.The Pharmacist took care of the problems and made sure I got the prescription.He was very helpful and friendly.The Pharmacist aid tried to help but since it was beyond her scope she enlisted the Doctor of Pharmacy to help me.
-
June 2023 by Rica
My experience was on point! Service was fast and friendly!
-
December 2022 by Julie C.
Transferring all prescriptions. The pharmacist is rude and belligerent! Wait times are ridiculous. They apologize and say they are short staffed. Isn't every medical profession? It's no excuse for rude, unprofessional behavior. Being stressed, rushed and short staffed causes mistake. I understand that. But own the mistakes and make them right rather than continuing to argue with the patient when you know you're incorrect. It's hard to communicate when they close locations without warning due to lack of staff and the automated system puts a person on hold for hours. I know someone who attempted to have a prescription transferred to a different CVS but couldn't because they had it "in process" and the location was closed due to lack of staff. A friend tried to get scripts transferred and it took days because the new pharmacy couldn't get anyone to answer the phone! They staff are secure in their positions because of the staffing shortage and their behavior goes unchecked. The rest of the store is self check out! Increase profits while decreasing the number of jobs. Then complain if someone steals. Laughable and frustrating. ZERO STARS! It forces you to give at least one.
-
December 2022 by Amanda N.
There is no sign posted in the minute clinic to wear a mask. I sat down and was asked to wear one. Alma Martinez refused to see me without wearing a mask, even though the other employee told me masks are not required. I had no respiratory symptoms as I was there for a suspected UTI. It's discrimination for having a brain...
-
October 2022 by joel mendez
As a retail store the location is good. Its clean and they have friendly people working there. The pharmacy needs work. Waiting on the phone for well over 20mins plus is a little crazy in my opinion. When they do answer they tend to hang up before you even say a word. Anytime I have physically gone its been a pleasant experience. Just be aware that you might never get through to them on the phone.
-
October 2022 by Chelsee Imler
Can't ever reach anyone on the phone ?
-
September 2022 by Karla Weathers
I feel they are to expensive although their selections are nice
-
September 2022 by Dee B.
If you use the app to order RX, sometimes it say "RX in process" and they don't tell you when it's ready for pick up! I have been waiting for 2 days for a RX to be filled. Can't reach anyone on the phone ever to find out if it's ready and some din g don g just forgot to state it so it's just sitting on the app in limbo. If you go to the store and voice concerns of issues like nobody answering phones or can't get RX filled in a timely manner, they always try to say it's because they're short-handed. Well, everyone is. Stop using it as an excuse. And I might be more understanding if I didn't see two people stand behind the taller counter inside where they are actually "filling" bottles, and they're just standing there chatting. Get busy! Stop chatting. We're all tired from working short-handed. It doesn't mean you can slack at "this" job! This is medicine people. We can't runout because you're tired. Come on!!
-
August 2022 by El Doggy
Cvs counser Aslin was very helpful she help me get my card set up got great discounts on my meds.... will come back next month when run low on meds again..highly recommend her??????
-
August 2022 by Hector Garcia
Cvs counser Aslin was very helpful she help me get my card set up got great discounts on my meds.... will come back next month when run low on meds again..highly recommend her??????
-
June 2022 by Stephanie Mascarenas
Waiting on the phone forever. I’ve always had such a hard time getting ahold of anyone to talk to at the pharmacy. I’ll be changing my pharmacy won’t deal with this anymore.