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May 2025 by Rafael Zamorano
Great service
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April 2025 by steve magallanes
Thank you Omar for helping me on my shoes and exchange the other pair that didnt fit right thank u
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April 2025 by Ashley Harris
Omar was a huge help. Very good people that were very helpful and great store!!!
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April 2025 by T M
Zack was a hero he helped me find the best shoe ! 10/10
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August 2024 by Encarnacion Moya
The sales team was amazing and helped get the shoe I wanted yall have a great team I definitely will be coming back
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August 2024 by Cody Keesee
I don’t know why I expect anything different, being that it’s Odessa, but the customer service was lacking at best. Took about twenty minutes to receive service, and I only got it because I interrupted on of the employees that had been staying at her self in the mirror for an extended period of time. My last experience there was wonderful, already went downhill.
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August 2024 by E C
Asked an employee to try on a pair of shoes in my size. He claimed there weren't any of my size in-stock when in reality, the jdsports website is showing that there are several in-stock at this Odessa location. He never actually tried to look for the size nor even ever walked to the back. This employee failed to do the only one job that he has. He lacks integrity and work ethic. This employee's name tag is: Edgar. This kid seems like a dimwit moron. Wasted my time driving here from Midland just to deal with a lazy liar.
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June 2024 by Hernandez Z
All the workers there every single one of them are rude and not helpful and when I asked for my shoe size the guy told me if I wanted to look for the size 4y on the shoe wall and I looked through every single dunk shoe to find my size while he stood there and did nothing and on top of that I asked for a try on sock while he said yea and I followed him back to the cash register to which he never gave me one and said anything and had me standing so I left , none of them greeted u or asked u if u needed anything : located at Odessa music city mall ! And also when I asked for my shoe size initially I asked a female worker who wasn’t doing anything and pointed towards her other coworkers and said to ask them for my size
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January 2024 by Sonii Gonzales
Told the guy what I was looking for...he made a grunting noise and walked off. Guess that meant he didn't have? Not sure, but I won't try again.
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November 2023 by A M
They had what we were looking for. Only thing is the employees are not very helpful or polite. The cashier didn’t greet us nor say have a nice day or anything like that. He also didn’t give us a receipt or even ask if we wanted it which we thought we wouldn’t need it but of course, he didn’t take a sensor off our item so now we have to go back. Very rude and horrible customer service. Other than that store was clean and organized.
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October 2023 by Alaina M
They had what we were looking for. Only thing is the employees are not very helpful or polite. The cashier didn’t greet us nor say have a nice day or anything like that. He also didn’t give us a receipt or even ask if we wanted it which we thought we wouldn’t need it but of course, he didn’t take a sensor off our item so now we have to go back. Very rude and horrible customer service. Other than that store was clean and organized.
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October 2023 by Roy Robinson
They have small collection of wanted kicks however the staff sucks and have bad attitudes and look down on the customers ,I myself sometimes will buy 2 or more pair of shoes but now I just walk by not worth visiting anymore unless I have no choice
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July 2023 by Angela Roghair
Too expensive....
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July 2023 by jordanrivera1988
Better then footlocker!!!
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June 2023 by Abed Shalabi
Daniela helped me out from A-Z. Very rare to find someone who actually cares about a good customer experience.
