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May 2025 by Christina Jones
Jesse took care of my girl and kept it in a price range I could afford. Shout out to Jesse! I appreciate all you done for my ole girl!
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May 2025 by Rob
They can never seem to get to a vehicle that I have brought in for service for a few days
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April 2025 by erik tavarez
They were very helpful kind and polite. Even stayed open later than closing to finish the job for me. Thank you. !
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April 2025 by Richard Jones
Complete automotive services
If your car is broken and they can't fix it,nobody can.
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April 2025 by Matt Burkhaulter
Did a great job aligning my vehicle!
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March 2025 by Shawn Sly
Friendly staff great service
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March 2025 by Jeremey Monroe
Whish I would have looked at reviews before taking my vehicle here. Because the reviews is exactly what they said! I took my truck here for an exhaust issue $2400 dollars later I pick up truck as soon as I left herd same noise turnt around and went back they claimed we will check it out this is on Sunday. Monday comes after calling several times they waiting to get more parts. Tuesday had to call more than once for them to tell me parts didn't come in. Wednesday morning called them they wanted me to come ride with them to verify issue. I did. They said that parts was gone be they Thursday. Thursday I called after several calls and being put on hold to finding out parts didn't come again I told them if they don't come Friday I am coming to get my truck. Believe it or not Friday morning they call me ! The parts are here truck will be ready by lunch! 1pm I get a call from them the wrong parts came. I told them I coming to get my truck! And that what I didn't and i won't be back!! And advise anyone else to stay away!
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February 2025 by Ralph Torres
went in to get squeaky brakes looked at and was happy they were able to inspect diagnos and fix brakes all in the same day.
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February 2025 by John Kinard
Friendly, professional and quick repairs. Highly recommend.
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February 2025 by Troy Nelson
Excellent service and professional.
Very satisfied with the work done on my vehicle.
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February 2025 by calebb bustamante
No communication, had to call a few times job wasn’t even completed
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February 2025 by Christina Klein
If I could give these guys none I would. Ripping elderly ladies off. Shame on you Firestone. When you tell somebody you can do a job for them then they drop their car off and you do everything but that then charge them then tell them you don’t have the right tools to do the job??? Are you serious? Then charge them saying you looked at it. We already knew what it needed you agreed you could do it. My mother is elderly. How dare you. If you are elderly, be careful with these guys they are a joke and a rip off. What a bunch of scammers! Do not use them. Just aweful. Just called Bill Williams in midland and the nice gentleman told me they cannot do my mommas Cadillac because it has the lane changing sensors it will have to be taken to the Cadillac house. Now why couldn’t you just tell my elderly mother on the phone the same thing Firestone????? Why did you tell my momma on the phone you could do it we drop it off and you keep it for hours and charge her just to tell her you don’t have the right tools????? Because you are trying to squeeze and dollar you can out of innocent and the elderly. I can’t believe your stores still stand today. People go to Bill Williams. There you will find truly trustworthy people that aren’t taking advantage of who you are and your disability. They deserve no stars. It upsets me I had to give 1 just so I could warn people. I think that’s wrong too.
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February 2025 by Karina Espinoza
Thank you to Jesse and his team for helping us out! It was great customer service and they were able to get our tires and install them super quick! We really appreciate them and definitely would come back for another service!
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January 2025 by Benny Reyes
Great service! They were about to close and my tire was leaking really bad but Alberto was still happy to get my vehicle in. Very happy with the service!
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January 2025 by Ale
I stopped by for air today at the 8th street location, I am glad to see Alberto is back at the store!! He always takes great care of us when we come in for service.
