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February 2025 by Elena Campos
Your drive up service was a 1 on a scale of 1 to 10. It took almost 20 minutes to complete my deposit and I was the only one in line. I was there during my lunch hour so it really upset me.
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January 2025 by Robert
Fast and easy to talk too
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January 2025 by Naomi S
Considering that there was no one else in line i was a bit annoyed at my wait time.
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January 2025 by Kelly Burrows
Quick to get you in and set up w a new account. Easy to do.
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December 2024 by Nathan Briles
The staff have always been very attentive to all my family’s financial matters. They are quick to respond and very professional in their communications on different issues.
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December 2024 by Mindy Aguilar
I’ve been with First Basin for 12 years and love how friendly and helpful all the tellers are!
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December 2024 by Luis Lerma
Polite, quick to respond Thanks 1st basin.
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November 2024 by Drew
Very friendly staff
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October 2024 by Chuck Grissam
Nice friendly service. Done in a flash!
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October 2024 by Chelsey Standifer
Everyone is always so helpful and very friendly! Never had a bad experience here.
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September 2024 by Oscar Marquez
I got so many years being help by Diana Carrera and today she and Alexys Garcia help me exceptionally to process and complete my business in Park Legado Branch in Odessa, TX. Congratulations for having persons like them that really understand what a GREAT CUSTOMER SERVICE means
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September 2024 by Ram Ruiz
Quick easy and pleasant
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September 2024 by Edgar Montes
Sujey was very helpful and answered all my questions all with a smile , very friendly
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August 2024 by Michelle Corralez
I went in and opened a kids account. My son is very excited. Staff is very helpful in explaining how it works. I've been banking with first basin for over a decade now, and have never had any problems. I'm glad that they have this program for kids. First basin is my go to bank.
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August 2024 by Barthemeaus Owen
Professional and friendly staffs delivering excellent custmer services.