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May 2024 by Manny
Gail buys new appliances parts from us. She uses new parts to refurbish her machines.
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April 2024 by Avinash Alexander
Had a problem with my dryer that multiple people looked at but couldn’t figure out. The technician here was able to diagnose and fix the problem in 20min. He’s very good and I recommend this store for repairs
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February 2024 by JC Navarrete
Gail gave me a great deal for a beautiful stove, my wife loves it thank you guys!
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January 2024 by Alyssa Guerra
Called me but wouldn’t tell me why… very unprofessional and sounded like they had no idea what was going on
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June 2023 by Teresa DJ Mellin G
I looked for them online, and called the number about 10 times and of those not one of them answered me and I spoke at different service hours, terrible, although I like how they do their job
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April 2023 by Johnny Velasquez
So i went there and this lady was so rud.Customer service was so bad i was told to talk to the lady on the phone that was cussing at someone on the phone.which was Gail. So once she got off to answer my question she answered and walked away while I was talking to her. Really unprofessional. I was ready to buy with cash in hand she just never saw it so she just walked away so i didnt buy nothing and went to Facebook and bought there.good thig way cheaper anyways and not rebuilt
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April 2023 by Steve K
I've always gotten the best customer service.
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April 2023 by Steve
I've always gotten the best customer service.
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March 2023 by Crys O
Waited outside forever to be let in, and no one ever unlock the door so finally at 9:30AM I left …There were people inside and the doors were locked and they just weren’t opening. They always do that. They never follow the hours that they have listed.
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October 2022 by Janavia Shilo
How are you going to run a business by not making service calls? How do you expect me to disconnect my dryer that I know nothing about, drag it out of my house, load it in a truck, and bring it to you for you to repair?!? Then bring it back? How do I reconnect it? How do I test it? If that’s the case I can YOUTUBE it! Very poor client services!
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October 2022 by Janie Spurrier
Well we didn’t learn our lesson the first time. Two years ago we bought a “repaired” washer from Gails. Took it home 3 hours away and it didn’t work. We exchanged it with another used appliance store in Midland. Fast forward 2 years and we bought another “repaired” washer from Gails and again it didn’t work when we got it home. Husband has bought parts for it trying to repair it and it still doesn’t work. I do not recommend Gails for used appliances. I don’t think they really repair them. She charges $250 per machine. You would be better off buying a new one on sale somewhere.
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September 2022 by Alicia T.
Gail's use to be my go to girl but not anymore. I have nice a exchange for her and I wanted to exchange a washer and dryer for a different set straight across and she seemed all about the money and didn't want to come and take a look. I also had a ice box too oh well her lost.
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September 2022 by Elizabeth Resendez
Need a used washer or dryer at acheaper price come here. These people help you out and even put merchandise you bought in your truck ready to go. And if merchandise you bought there later one over time needs to get fix they will fix free within the with warranty time,but if it passes the warranty time they still can fix it at a decent price. Take in consideration that some parts can and can not be fix over time,but they will let you know. They might just recommend you that it can be fix but it won't last,so they would recommend you just to get replace it and give you something for your old one. We even bought a refrigerator 3 yrs ago and its still working good and at an affordable price. Great job,will be coming soon for more.
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August 2022 by Elizabeth resendez
My family and I have been here. Reasonable prices. Have been coming for service over the years. & if need of buying washer& dryer,refrigerator,etc this is great place to come. We bought a refrigerator 3 yrs ago still working.Bought a washer . It works just had to take it so they could fix the leakage. It was on the warranty period so it was free.
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August 2022 by Angela Tapia
Nope never again going here charged me 200 for my washer and didnt call me first to let me know wat was the problem how much it was going to be was forced to pay smh dont recommned this place plus everytime i tried calling and going nobody was ever around hard folks to get a hold of
