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January 2024 by Kenzie Poynor
If u could give it a zero I would. I don't know what the young and man just kept saying they were all out of everything I even asked for until I kept looking I hadn't realized he was lying the whole time . Would help me do a trade in due to a the system being down. Any who,.... he showed absolutely no customer service friendly attitude, or helpfulness. I was very disappointed.
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January 2024 by Sam Lopez
Worst customer service ever employees are the most rudest people ever also the people skill they have are the worst I don't recommend buying from this location talking for experience better off buying from either other store locations or Midland area even better GameStop website also the store smells like armpit and sweatMessage to corporate got to fix your employee to be more motivated to work at game stop because they just don't care about there jobs at this location sorry for the review but something has to change this location.
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December 2023 by Jessica H.
I called this location more than 20 times while driving over an hour to get to the store. Not only did they never answer the phone but then they said they had what I needed in stock but because it was an insurance claim he can't do it because people spending money right this moment are more important than people who bought the insurance then drove an hour to make the trade. I'm absolutely appalled at the lack of professionalism and the absurd disregard for me as a long term customer. I will never return to this location.
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November 2023 by A. A
Great place excellent customer service
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July 2023 by Christian Valenzuela
The person that attended me was a great person
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July 2023 by Arturo Burciaga
I went to use my gift card I Had gotten from work for a new controller and headset but the employees couldn’t help me use it. I’ve used the same card at the other 2 locations. No wonder I was told not to buy here
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July 2023 by Misty Humbargar
The women behind the counter was awesome
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June 2023 by Maggie Cockerell
Always so friendly and helpful
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May 2023 by Tyreil Washburn
Great service and friendly ppl. 100% recommend
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March 2023 by Jimmy Harris
Good service and advice
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February 2023 by Chris Applewhite
Why is this place closed half of the day everyday? People that actually work are up 6 hours before this location is open
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October 2022 by Jose Rivera
I bought a ps5 by flipping a coin, and let the employee call the guess. Good guy
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September 2022 by Victor Chavez
Literally the worst game stop out of the whole area between midland and odessa, I showed up too ask for a game they did not have because they would not answer thier phone, and even while I was in the store they would press a button too forward any calls that came in, horrible experience, it's like talking too people that want too discourage u from looking forward too any type of happiness that u can get from a video for yourself or your children, bunch of little miserable misfit kids working there.
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February 2022 by Jeremy Carroll (Sman X)
Helpful and friendly staff
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January 2022 by Macee Murry
Had a great experience tonight. Walked in wanting one game & controllers; left with both plus an awesome interaction and help from Ericka! With that kind of service we will definitely be back.
