Goodwill West Texas is a store with mixed customer feedback. Some reviewers find it clean, well-managed, and stocked with very nice merchandise. They report a helpful and friendly staff and note that the store reliably puts out new items daily. Several customers are very satisfied, mentioning they find good and cheap things and commend the honest team of workers. However, other reviews criticize the store for having prices that are a little high compared to other Goodwill locations. Specific mention is made that shoes and boots are priced extremely higher here, with some boots costing significantly more. One reviewer feels the store charges high prices for used goods. There are also complaints about some employees being rude, though others describe them as very nice. The donation drop-off process, where you must wait at a closed door, received negative feedback. While some customers are very happy and consider it an essential stop, others state they will not return due to these issues.
