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March 2024 by Lizza Camacho
kept changing the date of when my prescription would be ready and the staff is rude!!!!!! I ended up transferring my prescription to another pharmacy
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February 2024 by Javier Gonzalez
I appreciate the good attention of the lady who works there, thank you ?
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January 2024 by Alfredo Tercero Estrada
Very displeased. Rude personal and very disorganized.
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October 2023 by Dianna
Pharmacist said that they didn't have a prescription for my acne med and to reach out to my provider. I reached out to my provider, and called them back to confirm they got the prescription, and the pharmacist asked if I really called my provider's office. She said to call them, I said I just did, and her words were "Did you really?" And when I asked why she would say that, she said that she didn't say it.
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June 2023 by Melissa Fischer
Heb always seems to have medications on backorder and have no idea when they will have them. Don't know what happend over the years but the customer service is also lacking
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April 2023 by Bruce Walden
In the past year, service has gotten very poor. Having to wait multiple days, instead of 1 day to get prescriptions. The employees leave alot to be desired in friendliness. Westside HEB is going to the PITS.It is getting so much worse. Wish I could get a phone number for corporate.
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April 2023 by Jennifer Chapa
They were gonna make me wait 5 days to get my insulin for the fact that they didn’t have it in stock ?they almost never have insulin in stock. Always has to be a few days to order them. the delivery service can’t be setup in advance for some reason. You have to call when the medicine is ready for it to be delivered. Which is a total inconvenience! my daughter was prescribed some antibiotics, didn’t even ask what flavoring I wanted ! Antibiotics are nasty enough as is. She’s 3 so it’s just a hassle. Worst experience by far
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April 2023 by Connor Graniczny
They sit down their drive through 3.5 hours before closing and then every working inside the pharmacy would laugh and take their time while we all waited. There was a line going almost to the front door. Very poor customer service.
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November 2022 by Albert C
Left prescription first thing when they opened up, prescription would. Ot be filled for 8 hours ... they are very slow
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November 2022 by Kate U.
Huge thank you to Ernie in services, he's kind, patient and very helpful! He helped retrieve a receipt that I needed.
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October 2022 by T D SMITH
Slow ,rude,if u need medicine quick don't go here .
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October 2022 by Dixie Staats Bostic
I almost killed myself walking these aisles. I wanted to suggest a bench or chair at intervals. I might have had the oomph to get everything I needed.Not really, I will order and pick up. Too much interesting stuff!!!
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October 2022 by Dixie Bostic
I almost killed myself walking these aisles. I wanted to suggest a bench or chair at intervals. I might have had the oomph to get everything I needed.Not really, I will order and pick up. Too much interesting stuff!!!
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September 2022 by Candice Eddie Vasquez
I order H‑E‑B home delivery and they keep sending me spoiled meat that STINKS
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August 2022 by Lily C Melendez
Love their products and friendly staff
