H&R Block offers professional tax services with knowledgeable tax experts ready to handle various tax needs and maximize refunds. Customers can choose to work with their tax professional in the local office or use the Digital Drop-Off service to upload documents from home. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Many clients appreciate the friendly and helpful staff, with specific mention of tax professionals who are patient, detailed, and make customers feel valued. The process is often quick and efficient, with some clients being in and out within 30 minutes. The staff, including managers and tax specialists, go out of their way to assist, answer questions, and provide personalized service. Overall, H&R Block is praised for its knowledgeable staff, convenient service options, and commitment to customer satisfaction, making it a trusted choice for tax preparation year after year.
Fantastic customer service!!! Wonderful to deal with.
March 2024
I’ve been getting my taxes done by an out of state branch for a few years. They made an error on my taxes this year and were unresponsive. I come up here to 42nd st branch and the manger Johnnie went out of her way to help me. I really appreciate the time and effort, I’ll be coming here from here on out.
March 2024
My tax specialist Blanca is so helpful, knowledgeable, and amazing at what she does. She makes you feel welcome and valued as a customer.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
