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March 2024 by Ms Kitty
2 cars in drive thru and it took 30 min from ordering to get to the window. At the window I sat for another 3 minutes. Not even my drink was ready. The guy at the window was nice.Also I know prices are increasing everywhere but meals are about $13 and coming with small fries and drink? Quality of food is hit or miss too. No thank you.
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March 2024 by Mike Cardenas
Always great
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March 2024 by Christa Dreibrodt
Yes, there was a wait, and yes, our food came out a little incorrect, but the staff was great. They were doing their best and they were so nice. This staff was nicer than the people who work at Chick-Fil-A. If this group is here, I'll stop by again.
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January 2024 by birbs_ and_bees
This place is one of my favorites and it's burgers are better than McDonald's bigger too
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January 2024 by Becky
We went in and ordered there wasn't anyone in drive through or in restaurant. 10,11,12 minutes went by, then I asked why so long they said they were filling online orders for pick up, and it would be another 10 minutes for our order. The Mgr. Was there and he didn't do anything until I said something. Then he started on our food. I had gotten an ultimate bacon burger. My husband an ultimate cheese burger,the gilr teriyaki chicken bowl ,and loaded tacos, boys egg rolls, spent over $37. When finally got orders. There wasn't any bacon except this tiny, and I mean tiny little piece of bacon on it. On top of it it tasted funny like burnt. Why is it so hard to get good help or food in Odessa Texas?? I spent $37 on food and it really sucked won't ever go there again. I worked Jack in the box in Ca, Texas, AZ. And this is the worst service and Jack in the box I have ever eaten and been in.
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January 2024 by Lucy Nava
Terrible service, the food was cold, cold coffee, if you can avoid this placeI will never return to this placeHorrible service, it seems that they have them working by force, the food was super cold, as was the coffee, I asked him to heat it up and in a bad way he grabbed it and threw it. I will never return to this place
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December 2023 by Mary Durón
Horrible!! Stay away..
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November 2023 by Daniel Mejia
I couldn't get any service everyone just stared at us not acknowledging we where there like well be right with you nothing after 3 minutes we decided to leave when finally they called someone from a front office after several other customers walked in by this time my husband and I where walking out never again
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November 2023 by PShooter85 Gaming
Great food love the ultimate bacon cheese burger and the curly frys.
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October 2023 by Dolby Rusk
Slow service and they only had one other couple in the dining room. They also removed the soda fountain and ice machine from the dining room. $3.39-$3.99 for a soda and no refills or access to ice water for people that don't want all the sugary sodas. Very disappointing.
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September 2023 by david leija
Ordered a mocca creamaccino and large diet Dr Pepper. The coffee was good. Had to use the restroom while at O'Reillys they didn't let use use it went next door to office supply store. No again. Jack in the Box let use the restroom no problem. Why do some businesses refuse the use of their restrooms especially when your with your child and they say no? Thank you Jack in the Box for treating us with dignity.
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September 2023 by Kylene Gould
I literally gave them a second chance after I had a horrible experience there the first time our order was taken wrong he said yeah yeah we got it... it was wrong on the receipt he goes yeah yeah again then it was wrong they remade stuff we left and still some of the food was wrong I gave them a second chance and went back they just walked past me again and again no one would take my order so I walked out...
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September 2023 by Eric Parker
Usually I enjoy stopping by.. this time was a little difficult. The lady took my order in the drive thru.. and when she gave me my order it was wrong... And totally for got my drink.. I asked about the drink and was told she did not charge me for it.. But did. And got what I did order wrong.. I was not able to turn around so to time . I had to get to work...
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August 2023 by Renato Carrasco
I known this is usually people without any sort of education, but they were disrespectful, smelled terrible like marijuana, it took me almost 1 hour on the drive thru and they gave me the wrong food, no sauces, wrong drink, etc. please avoid this location if you can!! Worst jack in the box in the country.
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August 2023 by Jaime Meza
I got great customer service and a great Jack In The Box experience by an employee named Jaime . I will definitely be going back for more. Great Job ?
