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November 2023 by Billy Glisson
They are the worst when it comes to customer service. Seems like they don't give a dang if you die or not. Shame on you people.
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August 2023 by colton grahmann
This place is a joke. I have tried to call numerous times and it says to speak to someone about my bill press 4. I press 4 and wait and it says it again a couple more times, after repeating these steps the call just ends. The customer service is awful when you do get a chance to speak to someone. I would definitely recommend going else where.
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June 2023 by Linda Cerasuolo
Joe has been amazing. He is so patient and kind.
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May 2021 by Cesar Acosta
Horrible experience as always. They don’t know how to do their job and supposedly there’s always one person there. We call many many many many times. And yet when I went to go knock, lady gets mad that we didn’t call. Well maybe answer the phone call. Also wants to argue with me about knocking over and over, well maybe answer the dang phone. Been calling for 2 days straight and no answer.
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May 2021 by Vortec Fabian
The lady was upset because I knocked on the door and she came out angry talk about good customer service
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April 2021 by Jana Long
Very nice at first...then no customer service. I haven't been able to get an answer to calls. When I did get someone, the supplies were not sent. Mainly just no follow up service at all.
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August 2020 by Jimmy McAnally SR
Everyone has been great .I have been a customer for almost 2 year's
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August 2019 by Mark Porter
We have a problem with Lincare. But we do not have a problem with Jimmy the one person at Lincare that actually cares about the patient. My mother has called multiple times to get the oxygen corrected. The only person that seems to care is Jimmy. We really appreciate having someone at our local Odessa location that cares whether or not my dad can breathe! Thank you Jimmy for the great service!
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September 2018 by Romeo Guajardo
Very professionally and friendly at the same time. I felt they truly cared about taking care of my loved one. Every time I called they knew exactly who I was and who my loved one was. They did not need reminding which made me feel like they truly cared. They were also prompt in returning phone calls, when I needed to leave a message. Will definitely continue to use them they are all very knowledgeable at what they are doing.
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September 2018 by Bobby Lee
Customer service like no other! Jose Guajardo came to my fathers home and made EVERYTHING so CARE FREE! I feel at ez knowing that Line care will be pose with every delivery. I highly recommend this company! Thank you so much for everything!
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September 2018 by Kevin Martinez
Jose, the sales rep assisting me, is a consummate professional. Phenomal service! Highly recommend them!
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September 2018 by Kendra Lewis
I have left messages to return call to order cpap supplies never get a return call and catching that person in the office is impossible. I just keep getting the answering service....very frustrated.
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September 2017 by Angela Shrum
They were professional and quick in responding. The respiratory therapist was very thorough and helpful. I've called since doing business needing help and they have been very nice and helpful! Only place in town I'd recommend.
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September 2017 by Pat Touchstone
Very poor communication. No return calls from call center customer service. I have left message on delivery persons cell and called office in odessa multiple times with no answer during working hours. Was to have etanks changed out on Wednesdays and no one every showed up. 02 concentrator set up without a humidifier resulting in nose bleed due to dryness after starting to use the o2.
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September 2017 by Andrea Morriss
Horrible service! Very unprofessional and uncaring about the patient's well-being.
