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May 2023 by Zoe K.
Visited about 3 pm today and an associate went out of her way to accuse me of stealing and then continued to just stare instead of offering any apology after she made my 3 year old cry.
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February 2023 by Orlando R.
I bought tires for my kia from there. I noted to them that they had cracks in sidewall even though they were brand newly installed. I had a flat on one of them and took in for repair. They guy kept telling me it couldn't fix it because of the cracks on the sidewall. I believe it was an "your gonna have to buy a new tire tactic ". When I raised the question of the cracks when they installed them they said "those cracks are normal abnormalities ". I suggest not accepting new tires with any cracks. Check them out very well and bring it up to manager. Or just buy tires somewhere else. A 1 star review is to high for this issue.
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June 2022 by Nallely R.
Don't ever do curbside pickup with Wal Mart. Just don't, trust me. They take forever to bring your order and when you try and call the number they provide, nobody answers. They have the WORST customer service. You might as well go inside and shop yourself because it may take the same amount of time as waiting for a curbside order.
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August 2021 by Ernesto P.
horrible service nobody there to help and always a bad crowd of managers. all very unprofessional and will treat you like a dog if you're black
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January 2021 by Leslie Z.
The store manager at the West Odessa loop 338 displayed racists behaviors and is now the next new Karen/Becky. She discriminated against a black man trying to legally purchase an item. They had these items marked at a particular price on that item as well as on their Walmart App.Not to mention they watched him and hounded him as he tried to make his purchase in the self checkout. When asked why he is not allowed to purchase the item she has no valid or legal reason. If you are advertising a certain price you MUST honor that price. Instead of trying to resolve the issue she refuses to explain her actions and told me to call corporate and even hung up on me when I tried to talk civilly to her. So guess what? Corporate won't be the only people I'm calling. Did I mention the man went to a different Walmart were they had the same items priced exactly the same and a manager was called to verify the price. The manager researched the price and honored the rate advertised with no problem.
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February 2020 by Dean H.
This Walmart will have your vehicle towed if your touching a yellow line. Get the word out i hope y'all go under!
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June 2019 by Melissa G.
Very rude after standing in line 1 hour they refuse me to be able to send money to a friend at money gram.yeld at me even the manager
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January 2019 by Hannah M.
It would be very helpful and convenient if if there was a way to page someone to the paint center and leave your number so they could call when they are walking that way or there. Even leaving your name and paging you over the loud speaker to the paint center when someone can assist you.. Updating my review, since you can't log more than one. My husband just informed me that while he was shopping, he needed to find some batteries and didn't know where they were. He saw an employing scanning products, squatting, in the middle of an isle and said "excuse me, Miss" no answer , said again "excuse me, miss" and no answer so he squared down beside her thinking maybe she didn't hear him or he didn't speak loud enough, he looked at her and said "excuse me miss" And again no answer. Finally another employee walked down the isle and he asked her his question and received an answer, finally. Right after that, both employees began chatting it up. Guess she could hear after all. Great customer service. Good job Walmart.
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November 2016 by Allen U.
Visited my local Walmart on a Monday morning, needless to say the store wasn't packed and seemed to be very well stocked after the Thanksgiving weekend. I made my way to get what I needed and was in and out in 20 minutes or less thanks to self check out. Odessa West Side Walmart features everything you'll find in any supercenter, from hardware, automotive, home improvement, sporting goods, toys and clothing to grocery, pets, kitchen, furniture, health and wellness, pharmacy, deli and bakery and also a Murphy USA gas station right up front in the parking lot this Walmart has it all like the typical Walmart, still better than the one across town built in 2003.
