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September 2023 by Reynaldo Regalado
Thanks, "Josie" for the all the help. quick and easy got me set up in no time and fair pricing as well!
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July 2023 by Myrna Gonzalez
I am grateful for LCI, my agent ? Lena is the best! Always on top of things ready to answer my questions and find solutions! LCI team are friendly and considerate. ? They make you feel valued and provide great service. They show what makes ?? Texas Insurance great!! ⭐️⭐️⭐️⭐️⭐️
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July 2023 by hi man
Brenda was very nice and informative. She quickly helped solve my issue! Thank you for the help and service!
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July 2023 by Rudy Castro
Been shopping around for about a year, should have just called them right away. I had service with them several years ago and I should never have switched insurance providers. Stay local !! Thank you Team Copeland!
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July 2023 by Crystal Pfaff
Karla Gonzalez went above and beyond to help me! She was so patient with everything I needed help with and had superb customer service!!
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June 2023 by Austin Jones
Watch your homeowner rates. Mine went from $700 annually to over $5,000 over the course of 9 years with Copeland Group. 2018 went up by $2000, and 2022 went up another $2000. I never made a claim, and my house appreciated maybe $20,000 since I bought it, so its not due to sudden value.They don't call and tell you your rates are tripling, it just happens, so you get to make extra large payments on your house year after year after year with no communication.Just found insurance for the same house house with better coverage for under 1700 annually. Copeland is preparing to charge over 5,000, but I'm switching this year.I'm an Army veteran by the way, wish you treated me better.
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June 2023 by Merl Brandon
Josie Salazar with the Copeland Group did an amazing job walking me through the insurance change process step by step. Thank you Josie!
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May 2023 by Kevin Suggs
The staff in Odessa @ Melisa Copeland Insurance agency have always been great they work really hard to make sure me and my family receive the best insurance rates, coverage, and service possible. I am very please with the service I have received from the Copeland insurance agency and will continue to use them
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March 2023 by Mark Gill
Josie is amazing! She saved me almost $100 a month to insure my motorcycles. I'm already a very happy customer!
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March 2023 by tammie Henry
Josie was helpful by letting me k us I needed to set up a user Id for paperless to keep discount
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March 2023 by Cheo G.
I dealt with professional, efficient, honest and helpful agents.Thank you for your service.Josie took time to make sure everything went as needed.
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March 2023 by Sandy Stillwell
Blanca spent a good amount of time with me, went over my options in detail. Very happy with the service I received.
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February 2023 by orlando aguero
Thank you Josefina Salazar.Very helpful and understanding
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February 2023 by luis Sanchez
Very good service very passionate about giving me the right service and explaining everything and the different services and getting me setup with the right coverage and price. Listening to my needs . Again great customer service ? ?
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February 2023 by Angela Collins
Clarissa was great! Very helpful, treated my new home owner son with respect and was so helpful with setting up his first homeowners policy. She did so well I had to switch mine too. Thanks so much! Highly recommend this team. Josie did great on the autos and travel trailers as well. We are a needy bunch!! Very patient class act!
