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September 2023 by Talia Castillo
I’ve had issue with my taxes and haven’t gotten any information. Every time I’ve called either his mom says he’s busy and will call back later or I just simply get ignored. Whatever he did to mess up my taxes caused me to not receive them at all and made 0 effort to make this right.
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June 2023 by Bianca S
We filed our taxes with him and it has been 3 months and nothing has shown up on the *** website. *** called, left messages, and went up to the office. With all of those attempts to talk I have yet to be able to talk to him or anyone. Every time we have went to the office no one is there during business hours. This has been a complete nightmare trying to figure out if our taxes actually got filed.
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June 2022 by John Doe
Absolutely terrible, never again. late filed, wrong info, never follows up or calls back. It is an absolute mess that Im having to fix now!
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April 2021 by Ruben Lugo
I dropped off my tax documents and have not heard from them since then. Its been about 2 weeks and I have called about 15 times, all with no answer. They picked up the phone once but didn't say anything than hung up.
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March 2020 by Josh Romero
Always great, has been doing my taxes and families for multiple years now. Always takes his time very diligent and very professional.
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February 2020 by Evrock 502
John is inaccessible once he does your taxes. All's well as long as IRS has questions. Then his mom screens calls and you cannot get ahold of him. He does not do what he says he's gonna do. Puts up a good front but it's fake. Stay away. Do your own taxes!
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January 2020 by Said Ismail
stay away from John Planco ,otherwise IRS will audit you and he can’t help you Very poor knowledge about tax
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January 2020 by mayra silva
John has been doing my taxes for several yrs now. Very professional...friendly & knowledgeable. Very happy with his service. I recommend him to everyone I know.
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April 2019 by Mariela salas
Excelent service and very knowledge.
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April 2019 by jan Teel
snow jobs for free
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February 2018 by Daniel Ruiz
First year doing taxes with John Polanco. He explained everything in detail. Had business taxes done quick and very professional. I'd recommend to anyone.
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April 2017 by Josefita Gonzales
Valerie is great!.... I had my taxes done and was very happy. Thank you Polanco's bookkeeping!
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October 2016 by Velma Perez
Can't say enough about how Mr Polanco helped us. I will definitely share his name with everyone I know looking for tax help. Honest guy and friendly inviting faces.
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January 2016 by Paula mendoza
Nice friendly faces!! Always done me right!
