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August 2024 by Gina Curt
$40 stolen out of our vehicle upon return. Beware of what you leave in your vehicle. Extremely unprofessional.
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May 2024 by Montana Adams
These guys are some of the rudest customer service representatives I’ve ever dealt with. Specifically, one guy named Aden. He gave incorrect information and telling me that a vehicle was available, but when I showed up, he said the vehicle was mistakenly said to be available. But it wasn’t. Left me stranded and having to book a taxi instead. I called the person the vehicle was reserved under, and they said there was no such reservation. I then told them this, and the guy blamed the issue on me when their system allocated the vehicle incorrectly. No apologies or admission of guilt on their side in anyway. And then had to cancel the taxi and pay a fee, which they would not compensate the five dollars to cover the charge for the issue. Horrible experience. I will never use these guys again.
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December 2023 by Christi M.
Each employee was extremely polite and very helpful. This is absolutely the place to park your vehicle at the airport. Very highly recommend!
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December 2023 by Dawn Porter
I love these guys. They’ll pick you in the shuttle by baggage claim and will be expecting you.And when you travel, you can park it here and covered or uncovered, they can fuel it, wash it, whatever you need.
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November 2023 by Bethany Ontiveroz
This was a very convenient place for parking. Staff was nice and accommodating!
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September 2023 by J.R. Box
Excellent service and rates. The only place we leave our vehicle when we fly out of Midland
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March 2023 by Susan Ohlenburg
Don’t use them!! The phone doesn’t work and we almost missed our flight!!! They are VERY RUDE people and they don’t have enough people working!!!??????
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January 2022 by Adriana Montez
Very convenient when needing to get dropped off and picked up at the airport. Highly recommend, very attentive and nice staffing.
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November 2021 by Jerry B.
These idiots wrecked my car twice in one month. Like a normal person, I asked to fill out a damage report. They kicked me out of the garage where I live downtown(Dallas) because I wouldn't sign a waiver releasing them from being liable. Now I can't park where I live. They will do it to you too. NEVER USE THEM. You've been warned
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November 2020 by J N
This is supposed to be a place upheld by complete professionalism, BUT...
I arrived at Premier Parking today to retrieve my truck that I’ve had there for 21 days! When I got to my truck, I realized someone had done quite a number and wiped it out! Everything was gone...from my tools, to uniforms, to work boots, a bedding set, and even a spare truck battery! This place is strictly VALET parking - meaning that they had the keys to my vehicle for the full 21 days it was there. There was NO forced entry, not even a crack in the window or extra scratch. It was CLEARLY an inside job! Also, while I was there, an employee received a phone call from a woman stating her vehicle was broken in as well. The employee then told the woman that they had recently gotten a complaint of stolen items...this is NOT a secure site to leave your vehicle. I have used them for nearly a year and this is a first. I explained that I was going to file a police report, but they expressed that they would like for me to wait until tomorrow until they are able to have the manager check the cameras.
I didn’t realize by utilizing this “professional” parking lot service that I was ultimately leaving my vehicle in the hands of thieves. I paid before I realized any of this had happened. I am disgusted.
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November 2020 by Ralph “W” Knebel
Like the convenience of being dropped off at the terminal and being picked up by bus upon return. Want to consider making advance appointment because they are very busy and may not have space when you arrive.
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October 2020 by Charlie C.
They were prompt and curious. Even when they had to run back to the terminal because I forgot to leave them my keys. I paid to have the interior and exterior washed/cleaned:, I detail cars in the side and this team did a great job.
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March 2020 by Derek Rice
Left my vehicle there for 7 days and they were supposed to wash the exterior. Well, they didn’t even touch it. The kid at the counter fed me some BS about how I was next in line to get a wash, which doesn’t make sense as my flight was delayed so I arrived a few hours later than I had told them. Also, I was supposed to be in covered parking, and I can’t prove they didn’t park under a cover, but there were rain spots over my entire vehicle. That doesn’t happen under a cover. I will never use this place again as long as I live.
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February 2020 by Chad Morehead
After leaving my Truck there for 2 weeks and it not being washed as requested when dropped off is bs. The Excuse I was given when I picked up my Truck was the wash boy called in but there was 3 guys on tower at the time in the store. I guess washing trucks wasn’t their job description. Lazy ppl in this world
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January 2020 by Jannet Nieto
This is supposed to be a place upheld by complete professionalism, BUT...
