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September 2023 by Zion Arevalo
Shady in odessa. Over looking the fact that they scratched my rims with the mounting machine. Is what it is. But I'm paying weekly payments and looking back they charged me double payments on 9-16-23. When I called they said the double payment will be put to the principal. If it's auto pay. Why was I charged 2 times in 1 week? Had I not caught it I'm sure they wouldn't have said nothing either. They did go above and beyond when they put the tires on. My rims. But with the scratching of the rims and the double payment they charged me. All that is for nothing. And I'm a repeat customer. Smh
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September 2023 by Rey Ramirez
Loving welcome amazing service tremendous peopleBest place in Texas for tires and wheels!Beautiful hearts! Definitely the best
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September 2023 by Hunter Hathcoat
Great service and staff every time I come in their friendly an eager to help to get what you want an need for your ride.
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August 2023 by Felicia Cameron
This place was awesome. I came in 5 minutes before closing with a nail stuck in my tire. I live in Midland so I didn't know where to go in Odessa right before 7pm on a Thursday evening. Jeanette behind the counter was willing to stay open until my tire was fixed and I was back on the road. Kudos to Jeanette and her team at Raw!! ?
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August 2023 by Aisha Bogger
We went to get new tires and it was an amazing experience with awesome customer service. She Helped us every step, it was quick service and some awesome goodies for our vehicle.
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August 2023 by Noe Solley
Jannette the manager was great! I went in wanting a set of wheels I found on the website but they didn't have them in stock. Found a better set that was alittle more expensive and she matched the price of the cheaper set to seal the deal!!
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July 2023 by Teddy Lake
If you can go anywhere else for a flat fix, do it. I paid $25 for a flat to be fixed, and idk if the rim was cracked before or after but the air leak was worse than before I took it in, and it shouldn't be hard to find a leak like that but I didn't find out that was the problem til I took it to another shop that didn't even charge me and did it in two minutes. They will also leave your car unlocked out front while you spend 30 min filling out paperwork where you can't see it.
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July 2023 by Melissa Gamboa
went in this morning, unsure of what I wanted and what I was looking for. Staff was extremely friendly, knowledgeable, but most importantly patient with me. I finally decided on a set of wheels and tires and thought they were about to take me to the cleaners, but on the contrary they had the most reasonable prices I've been able to find so far. Will definitely use them in the future and will be letting all of my friends and family know that this is the place to go!
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June 2023 by Minerva Silvas Medellin
If I could give this store 0 stars I would. I originally purchased tires at the Midland location with that being said it’s only been one week. Today I’m leaving work and my tire is flat and unable to take my car to Midland location , So I called Odessa which is where I had gotten my flat at thinking they could service my tire. The First Lady I spoke with was pretty honest and told me also they couldn’t accommodate me today or even tomorrow until after one o’clock so I asked to speak with a manager or corporate due to Odessa location not being able to service my tire she put me on hold and Jeanette the MANAGER picked up the call and was very angry and irrate because I asked for a mgr/corporate number. I also explained to her the situation and she began to question weather I spoke with a man/woman at the Midland location which I felt had nothing to do with my tire being serviced. I responded and I also requested to speak to someone above her she said she would let me speak to the district manager so she places me on hold and than comes back to the line and refused again to give me the number or anyone to speak to other than HER!!! She did explain to me that she would not service my tire because they were not purchased at the Odessa location. She never asked my name or anything to that matter. This lady should be reprimanded due to her unprofessional attitude conduct and behavior towards a customer a new one at that. I have never experienced such poor and unexceptional behavior….This lady will argue with you and not even try to fix the situation I recommend you never visit the ODESSA LOCATION!!!
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June 2023 by Jeffrey Medina
Had great customer service. The crew here is great to work with. The manager Jannette is a great person to work with and understanding to any situation. Highly recommended.
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June 2023 by Kassandra Delgado
Absolutely loved the customer service, super friendly and fast. Absolutely recommend! Beautiful new wheels and tires. Super friendly peeps, what more can you ask for?!
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June 2023 by Rebekah Thurmond
This place is great. They had my tires when they said they would have them. They put them on as soon I got here. I would always come back for more service.
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June 2023 by Justin Rodriguez
Jannette at the Odessa Location was Hell-a-Awesome. Answered all my questions, got me in and out for a appointment to get some new Nittos On. Highly recommend this place. If you are unhappy, talk to Jannette and she will surely get you the help you need and make you happy!!! Thanks Jannette!!!!
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May 2023 by Coby Sword
They where fast and easy to set up payments. They are very helpful. Jannette Ortiz did a wonderful job getting everything handled and getting me the right tire for my vehicle
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April 2023 by Cheyenne Guara
I have had my tires for a little over a year with these guys. They have been nothing but helpful. Though we originally purchased from their Midland location, they took us in as if we had bought them from their store. They even ordered us new caps from the old faulty ones we were given. 10/10 would purchase from them again and recommend anyone in the market to buy from them!
