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April 2025 by Mrs. Robinson
Rue 21 is no longer at this location. I drove 45 minutes for nothing.
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November 2024 by Jess
Guess they moved and didn't let anyone know
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March 2024 by Jay Matta
The store manager is ridiculous. Was she just given the job because they couldn’t find anyone else. She is rude and rude to her employees. There was a girl that just started and she was getting on to her about not greeting people correclty. She didn’t even greet people when we walked passed her. She needs some further training in customer service before she can train anyone else on how it’s done.
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March 2024 by Jake Contreras
The store manager is ridiculous. Was she just given the job because they couldn’t find anyone else. She is rude and rude to her employees. There was a girl that just started and she was getting on to her about not greeting people correclty. She didn’t even greet people when we walked passed her. She needs some further training in customer service before she can train anyone else on how it’s done.
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January 2024 by Clara Howie
RUDE employee, couldn'tbrowse the men's section cause of these women shopping the men's section.
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December 2023 by Marco Laurez
RUDE employee, couldn't
browse the men's section cause of these women shopping the men's section.
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September 2023 by Art For The Win
I went in to my local rue21 yesterday 09/20 and purchased 2 pairs of jeans, some shoes and a sticky bra. When I bought the bra I didn't realize the package was open and the wrong size bra was inside. I realized when I got home that it was open and the bra didnt fit me. I tried to go back in today 09/21 and return the sticky bra and a pair of jeans, there was a nice teenager who was helping me but she didn't know if she was able to return the sticky bra for me so she handed it to who I assume was her manager behind her. The manager was on her phone talking to someone and looked annoyed when she had to take the bra. I watched her take it out of the box and look at it for like 2 seconds before she brought it back and very rudely told me she couldn't return the item. She told me there was hair on it and that she couldn't take it back, there was nothing on the bra. I told her that it was the wrong size and had already been opened before me because it was a size b bra that was in a size c box. She wouldn't take the bra back and was so so rude to me. I have never had someone be so rude to me. I tried to go back in a little while later at 4pm to see if I could get someone else to help me but they had closed their store down. The hours on their door and online both say they don't close until 8pm. My ideal resolution for this would be to get a return for the bra and hopefully to let someone know how rude the manager is at this rue21.
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July 2023 by Ruby Menchaca
Friendly
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July 2022 by Caitlin Moorhead
I always love coming here! I have been for years and the employees are always so nice.:)I was a few months pregnant and bought some shirts on sale and the cashier told me about the sale and let me pick out more shirts even though we were checking out. She was patient and there was no one behind me. Super sweet, I love going here and never feel pressured like I do at a lot of other stores! I heavily recommend this place! :)
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February 2022 by McKenzie B.
Love this store, they always have something that is similar or is exactly what i'm looking for! Ashley is such a gem, I had the pleasure of being helped by her today and she kept making sure I was finding what I was searching for and was super super friendly. It is amazing how much of a positive impact that made not only on my shopping experience but on my day. Their clothes are so unique and fits my style in every which way. It's my go to store!
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January 2022 by Alli Mills
Love this store so much! The deals are amazing, sometimes they have the hippie clothes I love. And super nice staff!
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September 2021 by Natalie Helms-O’Daniel
Associates are always so friendly and helpful. One of our favorite stores.
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May 2021 by Karina Lance
I like this place. the staff are very friendly and the clothes are so reasonably cheap and great quality.
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March 2021 by Destiny “Destiny” Hernandez
The girls were super sweet and super helpful, i left with a huge smile and super happy with my purchase.. Always know if i go in for something cute i wont leave empty handed
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December 2020 by Tracy Carter
Great people!! And clothes are amazing
