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January 2024 by Clara Howie
RUDE employee, couldn'tbrowse the men's section cause of these women shopping the men's section.
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September 2023 by Art For The Win
I went in to my local rue21 yesterday 09/20 and purchased 2 pairs of jeans, some shoes and a sticky bra. When I bought the bra I didn't realize the package was open and the wrong size bra was inside. I realized when I got home that it was open and the bra didnt fit me. I tried to go back in today 09/21 and return the sticky bra and a pair of jeans, there was a nice teenager who was helping me but she didn't know if she was able to return the sticky bra for me so she handed it to who I assume was her manager behind her. The manager was on her phone talking to someone and looked annoyed when she had to take the bra. I watched her take it out of the box and look at it for like 2 seconds before she brought it back and very rudely told me she couldn't return the item. She told me there was hair on it and that she couldn't take it back, there was nothing on the bra. I told her that it was the wrong size and had already been opened before me because it was a size b bra that was in a size c box. She wouldn't take the bra back and was so so rude to me. I have never had someone be so rude to me. I tried to go back in a little while later at 4pm to see if I could get someone else to help me but they had closed their store down. The hours on their door and online both say they don't close until 8pm. My ideal resolution for this would be to get a return for the bra and hopefully to let someone know how rude the manager is at this rue21.
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July 2022 by Caitlin Moorhead
I always love coming here! I have been for years and the employees are always so nice.:)I was a few months pregnant and bought some shirts on sale and the cashier told me about the sale and let me pick out more shirts even though we were checking out. She was patient and there was no one behind me. Super sweet, I love going here and never feel pressured like I do at a lot of other stores! I heavily recommend this place! :)
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February 2022 by McKenzie B.
Love this store, they always have something that is similar or is exactly what i'm looking for! Ashley is such a gem, I had the pleasure of being helped by her today and she kept making sure I was finding what I was searching for and was super super friendly. It is amazing how much of a positive impact that made not only on my shopping experience but on my day. Their clothes are so unique and fits my style in every which way. It's my go to store!
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January 2022 by Alli Mills
Love this store so much! The deals are amazing, sometimes they have the hippie clothes I love. And super nice staff!
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September 2021 by Natalie Helms-O’Daniel
Associates are always so friendly and helpful. One of our favorite stores.
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May 2021 by Karina Lance
I like this place. the staff are very friendly and the clothes are so reasonably cheap and great quality.
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March 2021 by Destiny “Destiny” Hernandez
The girls were super sweet and super helpful, i left with a huge smile and super happy with my purchase.. Always know if i go in for something cute i wont leave empty handed
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December 2020 by Tracy Carter
Great people!! And clothes are amazing
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November 2020 by Natalie H
Associates are always so friendly and helpful. One of our favorite stores.
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October 2020 by Destiny Hernandez
The girls were super sweet and super helpful, i left with a huge smile and super happy with my purchase.. Always know if i go in for something cute i wont leave empty handed
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September 2019 by Jennifer Newell
I loved all the clothes their I didn't want to leave
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September 2019 by Liza Garza
Great employees , very helpful.
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August 2019 by MissK Paranormal
Good selection of clothes
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July 2019 by Baldemar Garcia
Store has great clothes,great prices, manager has a bad attitude!
