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December 2023 by Mezly L.
Had a great experience here. Especially when buying a bed the SleepSpa took out the guess work. Absolutely great service and experience!
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August 2023 by Barbara V.
I purchased an electric recliner from Bob Mills in Odessa in February. I have bad arthritis and was hoping the recliner would help. But the electric doesn't work. This was an $800.00 purchase. The service department says maybe they will get to it in September. I give them a . For the time being I lay on the floor. Thanks Bob Mills. Guess what, got a text from Bob Mills this morning in response to the above complaint. They said I could pick up a cord in Lubbock or they could ship it to me. The cord is tacked to the frame of the chair and I'm sure will void warranty if I remove or replace my self. Did I mention my arthritis. My neighbor has taken pictures for me. See pictures. Again thank you Bob Mills. Still over priced furniture and worst Customer Service in the world. Still thumbs down
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September 2019 by Marie K.
Went there today to look at some dining room tables and couches where I was greeted warmly by Chris Montoya! Let me just tell you, it's hard to find good customer service in this town but I found that in him. Extremely impressed of his overall knowledge and professionalism. We will be back and would recommend shopping here!
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August 2019 by Franklin C.
Had the young men from delivery my furniture they were the nicest young men - could not of asked for a better company to buy from THANKS BOB MILLS
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December 2018 by Alex B.
As long as Michael works there, I will continue to buy our home furnishings from this store. He is completely consumed with customer satisfaction and has taken care of my family from special orders to replacement of a piece that we were unhappy with. The selection and availability of products is vast and appealing. The fact i can walk in and not be followed like prey to a predator is also a plus. Salesmen dont bother you but are always close enough to be helpful when needed! Ask fro Michael when you visit. He will take very good care of you and has an eye for matching pieces!
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July 2018 by P G.
Felt smothered when I arrived, I knew exactly what I wanted but salesman knew what they wanted to sell me. Hopefully next time I can look without too much company. I actually got sidetracked with their agenda and totally didn't get to look at everything.
