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September 2023 by Jose Nieto
If I could give 0 stars I would... I got in line a few minutes before the cafe was about to close and they were taking forever... Right as it turned seven the lady behind the counter said "sorry were closed." GET better service and don't take 5 minutes processing ONE person's transaction.
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December 2022 by Rigo G.
A reminder!Be aware of the Sams club on JBS in Odessa.If you buy any TVs computer or anything, make sure you check the product ( like open the box up!) they are allowing returned items without checking them.I bought a " new tV" there and when I opened it (at home) it had a broken used tV in box..
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July 2021 by Minnie M.
I went Saturday the 17 2021 . To the Sam's club in odessa texas , the experience was horrible workers were not friendly mostly at the register . I was mistreated by justin , I wasted yes wasted 527.03 dollars in this pathetic Sam's club . Justin started to tap his fingers then saying hurry up. Give me the money I told it , call your manager . He just kept arguing with me, then he kept cussing at me calling me a bitch and other words. The other person in charge would not give me the managers name kept defending its friend , so I got the name from my recieit. On the recieit it says David Miranda is the manager of that Sam's club in odessa texas . Your employees mistreated me. Not only that . But your employees were bringing their personal life to work . I'm a customer not a person that wants to hear Justin's personal problems . I'm going to corporate about this . Then to put the cherry on top of the situation . Lauren a thing at the door kept harassing me as well , this other thing at e door must have been Justin's friend . This store is rated a zero . Though it doesn't have one on the rating board. I wish it did people working at Sam's club. We the customers dont want to know your problems . We just want to shop and go home. So next time David Miranda get employees that are not taking their personal lifes to work . Justin your pathetic. Justin has long hair that is red or reddish kinda like brown. It is a rude thing. It should be terminated . From Sam's club. BYE GOD BLESS YOU SAMS CLUB.
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March 2021 by Rachel M.
Everytime I need the tire department, they never answer calls and when you're in store there is no one to help! I stood at the counter and called and one of the employees just ignored the phone and kept going. I shouldn't have to wait 30 minutes just to get waited on!
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December 2020 by Dean H.
The second time in a week i went to pick up one or two items and you only have 2 Registers open to take cash each line with at least 10 people in it and self checkouts that doesn't take cash. So if you see 2 OJs and a 80.00 prime rib setting on the counter it was me! I'm so ready for midland to get Costco's because my Sam's membership will be gone!
