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February 2024 by ED. FORCE, AZ
The crew that work at the Sherwin-Williams in Odessa are great knowledgeable people, and can mix paint extremely well. it’s always a pleasure when I visit this particular store and the people that work there. Smileys
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January 2024 by Joe Vincent
I was looking for something in particular and had tried Home Depot and Westlake Hardware to no avail. I also got absolutely no one to ask if they could help me. As soon as I walked into Sherwin Williams, he asked if he could help me. I explained what I was looking for and he showed me exactly what I need. He was great and very customer oriented. I would make sure you keep that young man on staff, He will make you a great employee for the future and be a great asset for your business.
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September 2023 by Janeth Ortiz
Cashier was very polite and asked if I needed any help. She helped getting my paint ready and was very quick . I would recommend Sherwin Williams.
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March 2023 by jose navarro
I wish I could rate this place 0 stars, the worst customer service I have ever received, that lady was super rude and I couldn't do my purchase due to her bad attitude, if you like to be mistreated this is the place to be.
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October 2022 by John Bohannon
The employees in the store are the best employees I’ve ever seen in Sherwin williams and I’ve done work all across the United States. I can call in a large order over the phone and it will be ready within 15 minutes! sherwin williams Corporate should give this store some kind of award for best customer service. Also Troy is the best airless sprayer mechanic i’ve ever seen and I would argue Roger Anderson is the most accommodating Sherwin williams representative in the entire company.
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August 2022 by Nikki Vigil
Drove all the way down from midland to get some stain and the 2 ladies working there did not help in any way and didn’t know anything about the stain.
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September 2021 by Scott Wathen
walked in at 5:15 pm to talk about paint and such for my remodel, hmmm the sign says #1 in customer satisfaction 3 yrs in a row, what 3 yrs was that. I stood there looking at samples and no one, not even a hello how are you, I don't even think they knew I was there, well guess what Sherwin Williams, you almost had a new customer, guess you I'll never know. saddened and upset, you would think I'd be greeted and helped by the young lady in the store ,NOPE
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September 2021 by Tammy Bagwell
Great place to match your paint or wall paper. Also love the color match tool for on the go. Great to have as a tool for the remodeler/painter
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August 2021 by Aj P
Trash customer service, unknowledge, and seems to be more suited towards helping contractors. The people working here all seem half asleep and more interested in staring at the floor than helping walk-in customers. Definitely take your paint needs elsewhere because this store is a joke.
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July 2021 by MrTorrie13
Customer service was horrible. I tried telling the lady I don't know anything about paint but she did not seem to want to be there. Then she came back and said sorry they don't have a can to put my color into, very weird and terrible terrible service. That girl who helped me should work in the back and not help customers.
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March 2021 by snakeman 432
Good service ? Micheal was friendly and efficient.thanks!!!
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March 2021 by Joe Elizondo
Great people great service
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October 2020 by Omar Martinez
Sales Associate Aaron was very helpful
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September 2020 by Adam Smith
I have been using Sherwin Williams products and Valspar for years. It really upset me when a brick and mortar location decided to violate my constitutional rights with enforcing required masks. I was called by the JBS store manager and it gave me some consultant that a portion of management agreed with me that it is unconstitutional to enforce. I asked for a follow up call from a GM with no avail. I only received a call when I threatened to close out my credit line. I guess it wasn't important enough for a general manager to take my concerns seriously enough to call me themselves as requested. I will close my account with them indefinitely. Products are great, service is lacking hast....
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August 2020 by M A
Staff is extremely knowledgeable and helpful. Very fast checkout and friendly environment. Paint is superior to others!
