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March 2024 by Frank Shoemaker
Lots of rhe stalls aren't working and the servers didn't seem very happy. Likely won't go back but it's sonic can't expect much anymore.
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February 2024 by Immortal 64
I had arrived, ordered, and waited for my food patiently. Then when the food got there I had to give the sever my card. She handed me my drinks I got, and took the card inside. I the tried to put one of my drinks in a cup holder I had in my car, and the cup busted at the bottom when I tried to place it in. Mind you, this was completely my fault, and it was getting everywhere. I then try to pull up the drink and salvage any mess as much as I can. Then the server gets back, and I just say, "um...ma'am", while holding the now visibly busted open drink wich had spilled over me. She then gets a wide look in her eyes and says, "I didn't do that", and promptly hands me the recipt in my open hand, and then says,"The drink wasn't like that when I brought it out.". I was too stunned too even think because of the sheer unforgiving attitude the server had. She started to walk away before I asked her for another cup(an empty cup), even bothering to say please. I was so stunned by the servers attitude, after seeing the mess in my car and that I had barely any of my drink left in the bottom of the now busted cup. I just left after getting an extra empty cup to put the rest of my drink in. I could not believe the service after spending 40$ at this establishment. If the staff does not change, I would recommend going elsewhere.
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February 2024 by Marcus Mitcham
Most of the stalls are broken. The ones that look like they work, may or may not. We waited 20 minutes with the red button saying it was activated with no response. It was not busy. We moved to another stall and activated the button. Waited another ten minutes and finally just left.
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February 2024 by Charles Whittington
Always out of something every time I come for what I want. Worst sonic ever!!! Taking my business to
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January 2024 by Transtional Housing Enterprises
Order took forever. We left.
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January 2024 by JC Navarrete
Got a drink and a milkshake took about 15-18 minutes for both, trash everywhere.
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December 2023 by John Martin
Literally no one’s in the parking lot and yet nobody can take your order. Sat there do 12-15 mins and nothing I just finally left. I Had the same problem last year, finally tried to give it another try and same problem nobody takes your order.
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December 2023 by Nancy Parra
Sonic had the freindly
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December 2023 by R.J Marquez
Never answered our call when we pulled up. Tried 3 different signs, and all didn't work or didn't answer. We tried the phone but didn't answer either, went inside and all three people weren't doing anything, nothing was on.
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December 2023 by Christine Smith
Ordered ahead online, got there and checked in.Waited 25 minutes for a drink and cheese sticks. Watched cars pull up and get their food and go, but still never received mine. I tried pushing the button and that didn't work, I received no answer. I tried calling and the phone gave a busy signal every single time. Finally after 10 more minutes I was able to get the attention of a car hop and asked him about my order. He asked my name and immediately went inside and retrieved my cold mozzarella sticks and incorrect drink.
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December 2023 by JCannon96
Loved the garlic bacon burger, I added an extra patty and made it perfect.
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November 2023 by Tiffany Herndanez
Gave me a rotten shake try to call number & phone is busy
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November 2023 by Fernando vidal
Waited 17minutes at window, never got waited on.
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October 2023 by veronica gonzales
If I could give 0 stars I would...... sonic has the worst possible customer service in Odessa there was literally one car in the parking lot and it took over 15 minutes to get a response and the person that answered the speaker had an attitude I requested two Junior cheeseburgers they stated they didn't sell that and turn the speaker off on me.
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September 2023 by IzzacDuhfool
There should be no reason why I tried to go to this same sonic 2 different times and both times there's only 3 cars in the drive in area and I have to wait 20 min for them to take my order , there's no one here, it's slow and I'm waiting a ridiculous amount of time. So yup 0 stars they got crackhead working
