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December 2023 by Jimmy Brooks
Sent in an extra payment on a loan with the specific intentions of the whole amount to be put against the loan. The credit union divided the payment between the loan, checking, and savings and then called me concerning an overdue balance on the loan. "Forget the cheese, just let me out of the trap!"
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November 2023 by Brad Dilworth
It's the worst credit union I have ever dealt with. Poor customer service. Not will to work with customers. Sorry, I ever opened an account with them .holding funds for 2 weeks when they know that the funds are there . Just to screw the customers. Now that's great service.
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November 2023 by Janice H.
This banking institution is a joke. Employees are not trained and cannot answer the simplest questions. They are totally inept at providing information or assistance. What they are good at is placing blame on everyone else and hanging up on customers.
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April 2023 by Justin Williamson
Don’t finance through these people. I have a truck & trailer financed here & there’s a $15 fee ON EACH just to call & make a payment? & when asked how to avoid paying $30 a month they tell me it’ll be $10 each on the mobile app. What a joke.
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March 2023 by A L
Do not use this bank. Their fees r ridiculous, they will find any reason to take money out of ur acct. I will be closing all 5 of my families accounts AND we will no longer be using them for auto loans!!!!
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October 2022 by david Gonzalez Vega
Exelente place, very convenient for you
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June 2022 by Eric Tovar
I am very pleased with Southwest 66th credit Union very knowledgeable and very professional personnel
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April 2022 by Mely RP
I arrived before 10 am and the front door was locked so I went to the back tellers , they told me to go back to the lobby , I went back and the door was still locked . They had me going back and forth for 20 min . Finally the teller tells me the lobby doesn’t open until 10:30 am . At least put a sign at the front door and don’t make people waste their time driving back and forth ??♀️
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October 2021 by Christal Soto
Website says closes at 5:30 and the drivethru closess at 6 but when I arrived at 5:20 there was a note on the front door that says cut off time is at 5:20. Maybe they should change their hours of operations on the website so people aren't mislead.
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July 2021 by Teresa Rubio
Girls on 52nd street are awesome. Fast friendly helpful
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July 2021 by Phyllis Moralez
Friendly and great.customer.service.
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April 2021 by Jacob Green
The employees were rude and the manager was worse. Terrible customer service and utterly incompetent. I would avoid if you want access to your money.
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April 2021 by teresa aguilera
the other girls are great but when I go thru drive thru there is a guy who doesn't get my stuff correct. dont think he know what he's doing. But I love this bank great company to bank at. Helpful kind friendly
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February 2021 by Dustin Fawcett
SW 66 is hands down the best financial institution I have been a member of. They are always friendly, professional, and customer-service oriented. I feel like they truly care and I will be having other members of my personal family switch over to join the SW 66 Credit Union family soon!
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February 2021 by RAY FOWLER
Southwest 66 Credit Union can handle all your Financial needs. From everyday banking to getting the loan with great rates that you want. The staff is always friendly and accommodating of the questions I have.
