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March 2024 by Derrick Parson
Excellent hotel would definitely visit
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December 2023 by AL B
Best hotel I’ve ever stayed at, the breakfast and breakfast attendant were so amazing! The room was always spotless when I returned, the only thing that could have been better was the weird smell on the 2nd floor hallways and one of the elevators was down. Other than that I recommend this
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December 2023 by Jose Vega
Elevator doesn’t work, had to carry my stuff up the stairs, stairs were muddy with dog poop, the hot water only worked in the shower, kitchen cabinet glass door was missing, breakfast was subpar, and mold in the shower. This place represents Odessa perfectly and not IHG Staybridge. The front desk lady in the morning was super rude and I called customer service to submit a complaint. Worst hotel ever.Rooms: Elevator doesn’t work, had to carry my stuff up the stairs, stairs were muddy with dog poop, the hot water only worked in the shower, kitchen cabinet glass door was missing, breakfast was subpar, and mold in the shower. This place represents Odessa perfectly and not IHG Staybridge. The front desk lady in the morning was super rude and I called customer service to submit a complaint. Worst hotel ever.
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August 2023 by Lauren Munoz
The room was not well cleaned. The entire 1st floor, including our room, had a bad smell. Left windows open even though it was over 100 degrees to help with smell. Opened the drawer in the bathroom and found a literal Crack spoon. Breakfast was fine, but the worker was more worried about flirting with the guys staying there then she was refilling things.
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August 2023 by Bernhard Behling
Where do I even begin to share just how extraordinarily wonderful my stay at this hotel was? From the front desk staff to the housekeeping crew, every team member was at all times, polite, professional, exceedingly competent at their job but, most importantly, smiling and cheerful. You could actually feel just how genuinely happy they were to interact with you. I have stayed at thousands of hotels on 5 different continents over the past half century and the staff at this hotel rises head and shoulders above all the rest. The only thing that marred my stay here was a kitchen area light with a burned out bulb that was not addressed until after my three day stay. Other than that, I cannot sing the praises of this hotel too highly. I honestly felt as if I were leaving behind members of my friends and family when I checked out. It really is THAT good.Rooms: The rooms here, at least the ones that I had access to or caught glimpses of, are well-appointed, tastefully decorated, large, airy, and very clean. The housekeeping staff here are at the top of their game and it shows.Safety: I take my personal security extremely seriously. I have been active in online forums and communities, both as staff and as a regular member, for well over 40 years now. I've made many friends in that time, and a few enemies whose various threats I cannot take lightly or disregard, but I refuse to be captive to such things and hide under a rock somewhere. I therefore continue to share my reviews and location publicly, but remain vigilant. This hotel made me feel I could relax a little, take a deep breath and, not get careless, but to know that others were taking my safety and security equally seriously.Noteworthy details: The Great Room, with its nice fireplace, tasteful décor and perfect lighting lacks only one thing that would make it a really magical place... a piano. Put an upright in a corner somewhere and this room would have the potential to create some magical times the guests could share. As it is though, it's a fine place to meet and socialize with your fellow guests, and the attached Den area is a cozy nook to watch TV in.
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August 2023 by Daniel I Grijalba
Breakfast , August 7 the Breakfast horrible. I grabbed a box of milk for cereal it was bad bad bad . I grabbed coffe cold I grabbed a play to Breakfast plates broken.I ask the lady in the kitchen a the time that all food was bad . She didn't care she just keep talk and chatting with the maintenance guy.The room no problem that a 8 of 10
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February 2023 by R. David G.
The assistant manager and kitchen captain are great but housekeeping and front desk clerk Lisa (at night) along with the General Manager are not professional the assistant manager Marisa should be the one in charge not the clown they have in charge now.
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February 2023 by richard button
All the staff including management were very kind an clean rooms good breakfast an every thing you could ask for in hotel best one I have ever been
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November 2022 by Lana Z
The staff is super kind and accommodating. Great breakfast with a large selection of items. The rooms are also spacious.
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September 2022 by ALA
Very comfy ? ☺️ Breakfast was delicious ? Great location at least for us....will definitely be back !!
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September 2022 by Liza Johnson
I've worked here almost 2yrs now, so maybe I am biased, but this is an AMAZING extended stay hotel that provides a complimentary breakfast daily and a Social the first 3 evenings of the week with complimentary wine/beer and a heavy snack. Each room has pots/pans, a fridge, dishes, ect so you can cook in your room. There's also a pool, 2 propane grills, a fitness and laundry centers...ALL COMPLIMENTARY TO OUR GUESTS!! We have the friendliest, best staff and our G.M. is cooler than a Polar Bears toe nails!! Come check us out if you need a place to rest over night, for a couple of days to a week or longer! We treat you better than family.
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August 2022 by Trae Brown
The best hotel in Odessa! Stayed here for 12 nights and everyday the lady(s) did an amazing job with room service. Going above and beyond, extremely friendly and helpful staff. Monday-Wednesday they have social hour with great food. Highly recommended hotel to anyone coming into Odessa!
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July 2022 by Jason Lemmons
Called and made a reservation, except a corporate office representative is who answered. They messed up our reservation. Lisa at the counter at the hotel got us completely squared away without issues. She was great! And we loved the breakfast bar! Great stay all around.
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July 2022 by K “Nikki” Wood
Nice spacious room with kitchen \u0026 kitchen accessories. Our was facing the road / \u0026 interstate so we woke up early it seemed to alot of road noise.
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June 2022 by Becky Mitchell
Wish I could give this 100 stars. Amazing. The help went way above and beyond. We were there under stressful circumstances and Staybridge made it easier. Suite was fantastic! Food was great!
