-
December 2023 by Mona Collier
This is the most pleasant and profitable experience I’ve ever had in buying a vehicle. After we bought the vehicle, Granger was helpful in supplying extra keys, and other needs necessary.
-
December 2023 by jerry lovelady
Everyone was very courteous and thorough. I got my appointment over the phone and it all worked out the way they said, timing, everything great, even the coffee.
-
December 2023 by The Vance Family
Could possibly be the worst experience I’ve ever had with any business I feel misled mistreated and taking advantage of I will never go to Grainger again or recommend Grainger to anyone. I brought my vehicle there to be diagnosed and fixed. I paid $185 and Vehicle wasn’t running properly before I ever left the dealership and they wanted me to pay more money to have it looked at more they said it was fixed because the check engine light wasn’t on there anymore and they didn’t even fix what was showing up on the code the manager was extremely rude when I talk to him on the phone so I’m done with Granger. I’m just gonna call it a loss with my money and a lesson learned.
-
December 2023 by Da Em
Saleman was great finance manager absolutely ? percent to pushy and talked in circles so I will not be back the salesman said they would put a hitch on for my wheelchair ramp but the finance manager charged me 695.00 then they did not tell me to use my Credit card it was 4% charge which would be about 1200.00 so I said void it I'll pay by cash look at my sales sheet I was charged for Texas 7.00 inspection 5.00 for temporary Texas plate 150.00 documentation fee when all I wanted to do was pay cash for the car and leave with my 3 year 36000 mile warranty BUT NO your sales manager give me nothing but a hard time so I will not go back again and I would be uneasy about the service dept now that I have put out my opinion on this matter.
-
October 2023 by Jessica Fink
My car buying experience was absolutely amazing. The did their absolute best to make sure I got the payment I was looking for. Everyone was extremely friendly and helpful. Will always purchase/service at Granger. The service dept is 5 star as well
-
October 2023 by Jerry Sandoz
Ethan was great. Dude went above and beyond on getting me on the road in my new truck. Sammy in service is excellent as well. They both deserve raises and are a big part of why I'll be buying my next vehicle from granger
-
July 2023 by Theresa Culverhouse
Let me express how awesome of an experience we had purchasing our Jeep Cherokee trail hawk , it started with our amazing salesman Jeff,from the moment we arrived, we were greeted and welcome with a smile.We asked to see the vehicle we were interested in and right away we knew it was the one for us. Jeff went over everything about the vehicle, and the best part of our experience was he wasn’t one of your usual pushy salesman, He allowed us to pick exactly what we wanted without trying to push something else on us. With in 24 hours we drove off the lot with our Jeep. Thank you Jeff and the financing department for taking such good care of our family. Kindness goes along way, if you’re looking for a vehicle go and ask for Jeff, you’ll be glad you did. El jefe you rock
-
July 2023 by Jamie Becker
Thanks Jeff at Granger Chevrolet for earning our business a second time. When we spotted the vehicle we were looking for at Granger we knew just who to call. He’s very thorough and knowledgeable when it comes to vehicles. Added bonus was him not hesitating to entertain our 5 & 2 year old while we went to finance. Thanks again!
-
January 2023 by Debbie Mitchell
I had the best, smoothest buying experience with Granger Chevrolet ! My point of contact was Tony Baumgartner, which might I add, was AWESOME . Tony was very knowledgeable in any & all aspects of the vehicle I was interested in. He was by no means, pushy or pressing when it come to me deciding on the vehicle, which spoke volume to me. He presented the vehicle to me, gave me the opportunity to process everything & ample time to make a final decision!! Once I made a final decision, he was there every step of the way , & made the process very simple & smooth . Thank you Tony & Granger Chevrolet for my new Caddy, it made my buying experience Exceptional!!!
-
November 2022 by MELISSA RUSHING
Jessica the service leader was very professional and did a great job helping me to get my car repaired in a timely fashion. She listened to my concerns and conveyed my wishes to the auto mechanic. I was given a quote on my repairs that was fair and reasonable and I was pleasantly surprised when she told me my quote and decreased. I appreciate the honesty and integrity of the Granger Service department.
-
November 2022 by Ja Ma
Bought my third vehicle from here, and I got a great truck for a good price. Tony was my salesman for the 3rd time, and he did a fantastic job. Finance went smoothly and were very friendly as well. Overall I'm very satisfied and will be back again, probably in a few years, to get another one.
-
September 2022 by Ms Dee
I have to say it was Jessica who sold me with her pleasant personality when I called about a vehicle. She is the reason I came to Granger. Then she sent me who I needed to ask for and it was Isaiah M. He was Heaven sent OMG I want to thank ISAIAH for his patience, kindness, his SMILE, his knowledge about the Traverse I was inquiring about and most of all his willingness to help me get the vehicle I wanted with everything I asked for. I’m so glad the Lord led me to Granger because EVERYONE there made me feel very comfortable and like I was a QUEEN. Mr Jimmy did my final paperwork and he put the icing on the cake and the signed deal in my hand. ?? I really appreciated all the help that was given to me. Thank you Thank You and THANK YOU ?
-
August 2022 by Patricia Butler
My autistic son purchased his very first vehicle today with the extreme help of Tony Baumgarten. He was just short of a miracle. Such a wonderful, knowledgeable, kind, understanding man. He bent over backwards to make everything perfect for our experience. He was so great with my son and I. We hope to return soon to buy again and it’s all because of his hard work and dedication.
-
August 2022 by Cindy Wyles
The staff was very professional and helpful. Patrick Pina did an amazing job assisting me with my selection and explaining all of the options/features about my Trailblazer and helped me set up all of my apps in the vehicle and my phone. I received follow-up calls and visits. The purchase process was smooth and extremely efficient! I couldn't ask for a better experience!
-
July 2022 by afgrab55
Out truck shopping after finding out my insurance company went ahead and totaled my 2015 Silverado after I had been hit from behind back in May. I had checked ads and inventory at most every place in SE Texas and even my old dealerships the Houston and Bay Area. I checked Granger's inventory and they seemed to have more than other locals. Everyone it seemed were waiting on deliveries. Plus most I had looked at only had the 2.7 liter Turbo engines in them and I did not want a four Cylinder! We drove a short distance to Orange and Granger Chevrolet. I got out for a quick look around the lot and found a truck but it wasn't the one in the ad. I looked around at some others and was met by a member of their sales team Tony Baumgartner. I could tell everyone was busy as there were people walking around everywhere! But he was kind enough to stop and ask if I needed help finding something. I told him what I had seen in the ad online and he said that that particular truck was in transit. He said most in transit vehicles were purchased before they got the lot. I was wanting to get something pretty quick and told him what I was looking for. I wanted a Silverado 1500 LTD LT with the 5.3 liter engine and was looking for a Silver, Red Hot, or a black. He said a couple had arrived that morning and we went looking for them. We found a Black 2022 Silverado 1500 in what I was wanting and plus it was 4WD! My wife and I looked at it and drove it over to another lot to see if we could find the other one, which we didn't. So we decided to take the one in black! Tony worked with us too get things moving and he got it done at a very quick pace, but he was also patient, extremely helpful, and kind. He explained how the have a code of ethics at Granger that everyone strictly follows to the point that they have them on a wall for all to see! He helped me set up my On-Star, and the My Chevrolet app that shows you to start and stop your truck from your phone and much more!!! He went over everything that you would want to know about the dealership, service and parts department, and finance. He introduced us to Dwayne the finance manager who was working by himself this particular day and was snowed under, but he was very professional about his job as Tony was and had us through the buying process in no time at all. Like I said the whole place was very busy with people every where! I don't think I've ever seen a dealership as busy as they were this particular Friday afternoon! We had a very good experience with the team at Granger and that's just how they operate, as a team everyone in this dealership know each other very well and they are a team!!! Great place to buy your next vehicle wether your looking for new or used.