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October 2023 by DeWayne Jourdain
Leaf is always a great help in the service department there and everyone in the sales department is awesome
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August 2023 by Ty Vincent
Horrible experience. I am 23 years old and recently started my own lawn business. I had 29 customers before last week. First I brought my mower there to see if they could simply get the bolts to my blades off, so I could change them. I also wanted to check my alternator. The bolts were rounded off, but not change it. I didn’t have the correct tools, but could’ve rented them for very cheap. He said he could get it done quick for me because he understood I had clients to attend to. After calling them every three days, they did not start working on it for two weeks, after I had lost 8 clients. This was detrimental to my business. To make matters worse, they call and tell me it’s gonna be $670 for what I was asking for. Mind blown, I immediately said stop working on it and asked what ammount they had already done in work. He said $570. The only thing they got done was switch out my battery (which I didn’t ask for) tell me my alternator was bad, cut out one bolt, switched out the two others.they claimed it took 3 1/2 hours at 105$ an hour… absolutely drained my bank account without me every seeing it coming! They never called to give a quote until they did $570 worth of work…gonna have to grind this month to get back up! I’m not sure how to post pics in here but the invoice is ridiculous.
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August 2023 by Charlie Harley
Needed a part for my Gravely zero turn mower, and Carolynn fixed me right up with what I needed and it was in stock, thanks.
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July 2023 by john h. temple,jr.
This is a really good Gravely dealer and service department with a 2nd location in Lumberton Texas also with great salesmen to help with Your buying needs
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May 2023 by Duane Dougherty
Took my Toro Titan in for normal service. They quoted 2 weeks… it took 3 1/2. Used it twice since getting it back. Runs really rough, the seat kill-switch is all messed up and it’s having starter issues. This placed used to be reliable - but NO MORE. Gonna cost me another few hundred bucks to fix their screw ups! DO NOT RECOMMEND!
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March 2023 by George Gibbons
Great place to have ur lawn mower repair r buy new
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January 2023 by Craig Gobart
They had the exact part (blades) that i needed for my riding mower. Very good price!
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January 2023 by Mike Adair
Very nice set up. Brought my mewer in for annual service and I was out in 20 minutes.
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September 2022 by Jesse Holmes
Very knowledgeable folks I brought my Kawasaki Teryx in with rear end problems they had me back on the trail in no time. Thanks Leif and Richard ✌️
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September 2022 by David Dominguez
Shout out to K&S Outdoors-Mauriceville. Gravely and Exmark dealer in Mauriceville Texas As you are aware time is money during mowing season. After half day of work I had to bring in my mower in to have a repair done. I normally drive over there to get parts and do the repair my self. While I was there to purchase the spindle I asked what the cost to install the part. After she told me what it would cost. Needless to say today I brought in and they changed it in rapid time. Repaired while I waited . There was no “drop it off and it will be ready in three days”. Thanks to the two technicians who worked on it and to Marcie for setting it all up. Now all better for work tomorrow. For you Gravely and xmark parts and equipment that’s the place to be.
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August 2022 by Justin Meguess
Outstanding customer service
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August 2022 by Justin MeGuess
I recently stumbled in K&S. I was in need of a new mower as my old craftsman tractor mower needed to be replaced and had been giving me trouble since the first day I purchased it. I talked to Mr. Chase. I told him my needs and he took me straight to the mower he felt was right for me (ZT/HD 60”) I left the store that day and went home to do my own research. I returned the next day with a long list of question for Chase. Some answers I already knew and some I didn’t. He was able to answer every question I had even the technical questions. This impressed me. This kid knows his stuff! I never felt pressured or felt like I was mislead at all. The purchase was easy.After mowing my 5 acres in literally 1.5 hours ( This normally took me 6-7 hours on my old mower) I was blown away by the performance of this mower! It did everything I was told plus more. I put it to the test mowing over large dirt bike jumps and in some cases 4’ tall grass and weeds. This mower is a beast! The engine runs super smooth and the mower ride was so much better then what I was use to. I’m very happy with this purchase and in a way life changing. So much more time for activities now! Haha!Thanks again guys for the mower and great service! Also the store is very clean, organized and easy to navigate!
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May 2022 by Larry Davis
Parts department well stocked and reasonable prices. Lady very friendly and knowledgeable. I have bought many parts for older Toro zero turn and every trip they have parts in stock.
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May 2022 by Dana Hallmark
Chase is a very knowledgeable salesman and is very helpful! He made my buying experience easy and stress free! Ya'll go see Chase!!
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December 2021 by Randy Walters
I called his company in July told him I was having a problem with my lawnmower they said it take two weeks if I brought it in it was four weeks when I called them and they said it still wasn’t gonna be looked at yet now December my lawnmower is done they’ve never called me to follow up to tell me anything of how things were going it was me every four weeks calling them when I went to pick it up they couldn’t even get it started they had to use a starter fluid for the start not two days later I tried to start it it won’t start and I’m gonna take it to another shop to see if they can fix it see if the promise what I spent I could’ve had a brand new motor put in it I can’t believe that their follow up is this way and they can’t blame Covid because they had plenty of people working there I’m just so disgusted with this place I’ll tell all everybody I know not to go there
