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May 2023 by Tim Amodeo
Wifi is horrible service very bad. Don't waste ur money on their wifi it's horrible. As u can see I'm not a person that dogs bad reviews as u can see most of my reviews are good reviews. But I just thought ppl should know the bad reviews and metro is the worst I encountered.
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October 2022 by Christine Sterling
On August the 14th I went into this store on Strickland drive in Orange Texas I purchased a phone and the gateway Tower upon leaving the store that night I was happy I thought I go out to my car they chased me out to my car took the phone from me said they sold me the wrong phone they couldn't send me the phone I wanted and gave me a phone cheaper the phone I didn't want I told him no just give me back my money she would not give me back my money on the phone she gave me back $24 the cost of the case on the phone that I purchased and she took from me till the next day I tried to return the merchandise cuz the gateway Tower wouldn't work at all she refused they stole my money from me they will not take back the merchandise they will not give me back my money and I've been trying since the 14th 15th of August to get something done horrible service rude customer service don't go to the store it was a nightmare and it's been a nightmare I still have not gotten my money back and I'm still trying to get this merchandise returned I've called corporate the call center everyday and no one can help me whatsoever and also to the girl lied and said I tried to that I refuse to return is what she said I told him to watch the video that's not true so she lied on me and she stole my money
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October 2021 by Shelly Savant
Bupi was amazing and I got 3 phones today at a really good deal.
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December 2020 by Shelly Risinger
Bupi was amazing and I got 3 phones today at a really good deal.
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December 2020 by Gary Phillips
Awsome service selina bupi gteat price
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December 2020 by Dorothy Kelley
I goes to the one on 16th street...fast and friendly
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November 2020 by Tommy Trosclair
I was help by bupi and deDonna awesome device and help
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November 2020 by Moses Salazar
Awesome service and help by bupi and deonna
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November 2020 by kelsey dry
Selena is very nice and helpful.
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November 2020 by Eric G.
Very bad people. They lied to me and took my money. Don't trust this location. Store owner won't own up to problems, instead he fires or "relocates" employees to brush problems away instead of fixing them. Worst store in town. Don't waste your time.
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November 2020 by Uncle R.
They Are LIARS. DO NOT GO HERE! they will "guarantee" things then go back and claim they never said that. Worst experience ever. The manager was supposed to calm me several time and never called once. HORRIBLE customer service. DO NOT GO HERE THEY WILL SCAM YOU!
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September 2020 by Cat Wright
The people in there are awesome.
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January 2018 by Liz P.
Had a great experience yesterday evening. I was a first time customer there and I was signing up for service. Both women were extremely helpful, and super patient. My previous carrier was being very uncooperative about releasing my number and these ladies didn't bat an eye when things took till after closing to be resolved. Here's to a great start!
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June 2017 by Judy Cales
Great customer service I give it a 10
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April 2017 by Gregg F.
Lizbeth has excellent c.s. skills, recommended. I somewhat randomly picked that store for an upgrade from a zmax pos to a samsung, life is immediately much better. She has a clue.
