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November 2023 by Cam Jones
I am very proud of the service and customer appreciation I receive every time I visit Superior Tires. From the front desk staff to the guys actually working on my vehicle, the experience is professional and personalized, tailored to ( near) perfection. We all know the kind of world we live in, and the masks we all wear when we leave our homes, but when you get to Superior Tires, you have the liberty to take off the masks and have an authentic experience that will keep you coming back time after time again. You guys rock!!!! Trisch, you’re the best!!
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November 2023 by Jenee Vickers
Excellent customer service! I felt comfortable speaking with the mechanic, my truck was serviced in a timely manner. Just overall a GREAT experience! Definitely would recommend to anyone!
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September 2023 by scooter webb
Very friendly, understanding with details.One of my go to places.Responsible price for service and products offered.They go out of there way to find you exactly what you are looking for.They do not up sale on products.They know that the customer already knows what they want.
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September 2023 by leigh peek
We were traveling from Texas to Alabama on interstate 10 and the tire indicator light came on! We pulled into Superior Tire in Orange Tx and they couldn’t have been nicer. Diagnosed the problem immediately and quickly fixed the problem. Thank you
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August 2023 by Dwight Hibner
On a from Phoenix, Arizona to Baton Rouge Louisiana I was lucky enough to have a blowout in Orange Texas. At 7am.The back tire of my model X tesla needed to be replaced. It is difficult to find tires for a Tesla. Superior was the only tire shop that said they could get a tire by late afternoon. When we got to the shop and they saw how tired we were after driving all night they decided to send a runner 40 miles to get the tire quickly and not wait. They completed the job by noon and got us back on the road. We decided to buy four tires and they gave us a discount. It’s great to see a company that did not try to gouges in a bad situation. They were extremely friendly and competent. I highly recommend them.
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August 2023 by D G
I had a scheduled appointment and didn't have to wait. The staff were courteous and professional. Most importantly, they tested my air conditioner to ensure it was functioning correctly and explained what was done.
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July 2023 by Faye Drake
They were very helpful and professional. They checked my vehicle out and suggested what needed to be done. The prices were fair and there were even perks added because of my purchase like free tire repair and road service.I highly recommend Superior tires in Orange Texas
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July 2023 by Sheila Schwartz
Friendly people, fast service, and great prices. Dealer couldn't find the slow leak in my tire, so I took the tire to Superior Tire. Voila the valve stem was leaking. Took it back to dealer and they wanted $80+ to replace the valve stem, because it wasn't covered under my very expensive warranty. Took it back to Superior Tire because they quoted me $25! Most of the day was spent at dealership, only about 20 min was spent at Superior each time. Trish, thank you so much for your help! ❤
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July 2023 by Shelia Dove
Tricia Gordon is most helpful as she always is when I have a tire issue(s). On Monday, July 17th, Tricia researched the tire my vehicle needed; she even came outside and looked to see the nail in the tire. She called me back in the afternoon and got a new tire on my car. And I truly appreciate her checking for the best tire deal. Superior Tires need more excellent employees like Tricia Gordon. Peace.
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July 2023 by Dwayne Duck
The staff at Superior Tire Pros were extremely professional and made our experience pleasant and pain free. The facility was clean and organized and the turnaround was prompt. Thanks again for a job well done Superior Tire Pros.
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July 2023 by Brooke Chalambaga
Made an appointment to get new tires on my 2022 GMC, fast and friendly and very professional! Then next day did a walk in for 4 tires rotated and balanced on my car hauler, they fit me in fast and they were really wonderful! Highly recommend!!
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July 2023 by William Kneitz
These guys go above and beyond for their customers. I am from Baton Rouge and broke down in Orange. I took my car in a day before a holiday and Zack fit me in They explained in detail what was wrong and even though I couldn't get my AC fixed that day he made sure I was able to get get back on the road to be home with my family. I am so grateful to these folks and highly recommend them.
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June 2023 by April Kagle
I went in with a flat tire. They found a cut in it the tire. I needed breaks , and an air filter. Busy not paying attention to all of this. Thank God they caught it all. I was able to take pics. Trisha (behind the counter) was so sweet! She’s a joy to visit with while you wait. They gave me a time, and you can leave if you want and they’ll text you. They were professional, nice, and courteous! I couldn’t ask for better service, and will continue to use them! This is how you run a business, and get return customers! Thank you, Superior tire!
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June 2023 by Benjamin Law
Excellent customer service. Fair pricing. Honest work. I wouldn’t consider taking my car anywhere else. Tricia and Zack really take care of all four of our vehicle needs as if they were their own. Best place in town.
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June 2023 by Mary Guillory
I came in to have a brake job done. I was told that brakes and rotors would need to be change and to ride them until they were grinding. I was flabbergasted. I left really confused. Never have I ever had a mechanic tell me that! I left and drove Beaumont to my old mechanic to have my car serviced. I will likely never come here again.Giving more than one star because everyone that I talked to was super friendly and listened patiently to my questions.
