Cecil Atkission Toyota Service Department provides top-tier service and great customer service. The experience is described as one of the best, and the smoothest, exceeding expectations. The awesome staff is friendly, straightforward, nice, and super nice. They are dedicated to helping, thorough, and efficient, working to take care of customers. The service department is helpful even in unexpected circumstances, such as when a non-Toyota vehicle breaks down, and they are able to work customers in. The team listens to customers and ensures they are treated well. The onsite staff helps and takes care of any mix-ups. They are accommodating, allowing appointment cancellations when circumstances change and letting customers wait comfortably. The waiting area is clean and offers amenities like a TV, snacks, drinks, coffee, and a popcorn machine. The automated call system is answered quickly for setting appointments, and parts are ordered ahead of time. The overall effort of the team leads to high recommendations for anyone looking for service. Customers report being very thankful and happy with the care they receive.
One of the best! I've been a buyer for 25+ years. I've bought multiple new and pre-owned Toyota and other makes throughout the years. This has to be hands down the best and smoothest experiences I've ever had. Thank you Cecil Toyota.
October 2023
Easy to get appointment set up, excellent service! Love my 2023 Toyota CrownServices: Tires
July 2022
Service department met me at my car. First class treatment for everyone.Service: Oil change
