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March 2024 by April Thrailkille
I love when I don't get my mail. Super fun having to chase down my checks and packages. I also think it's awesome how they let the phone ring a million times instead of picking up. Pretty cool how they give no fks.
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March 2024 by RACHEL WILSON
Rude, incompetent, stupid morons who can't do their job then try to blame customers for their mess ups. Lost my package in a "parcel locker" then tried to say it was delivered to the house which it was not and now our stuff is just in limbo somewhere and these idiots are refusing to find it.
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January 2024 by James Ardoin
I bn having my P O Box Since 2008 and now twice in June of 2023 my bank statement was coming to my box and I never got it after the app told me it was supposed to be in my box on that day. January 17th 2024 I was suppose to get my debit card in the mail and I never came they told me I have to wait 72 hours and still haven’t got it. The manager never came to the front to talk to me and another gentleman. This is ridiculous and unprofessional I pay too much money for the box for my mail to be put in the wrong box! And the lady ask me how do I know they putting the mail in the wrong box and I said yesterday they put 3 letters in my box that’s not even my box number! Y’all need to get it together wit my mail now I got my bank information and debit in someone’s hands
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December 2023 by Mark Wheeler
Why oh why cant we get our mail i understand its the holidays and our regular carrier is on vacation and she is great but why show we have mail on informed delivery if u morons wont deliver it
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December 2023 by Sophie Ellender
I've been waiting 3 weeks for a call saying my mailbox keys have came in. I try calling everyday to check but no one ever answers except for today. She answered but asked me to hold before I could even say anything. I was on hold for 20 mins (see pic) and I ended up hanging up and calling back 4 times with no answer. I can't get my mail or packages and I'm extremely annoyed at the fact that I will probably have to leave work early just to go up there in person to check if my keys are there. I understand it's a busy season but don't tell customers to call the number that's written on the receipt to check if y'all aren't going to answer the phone. There needs to be another way to go about this.
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December 2023 by Robert Williams
Poor attitudes , and no concern about putting any extra energy into making sure customers get there mail, or even leaving notification of mail unable to be delivered. I never seen attitudes displayed like this in the postal service, this must be part of what they call being brand new.
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August 2023 by Chris
If I could give 0 stars I would! Very poor postal service from the desk workers to their delivery drivers!! Can we please get new people around here someway somehow!!
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June 2023 by Nevaeh Bell
This place is a joke!! I recently just had a baby and between this office and my residence her ss card disappeared. After going to the office to see what they could do about the situation I received the most nonchalant employee ever. They were not helpful at all they could careless and it’s clear that one of the employees took/misplaced it
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May 2023 by Seth Dezan
Figured I’d post before calling some numbers to inspectors. But whoever is delivering mail to my house needs to be either moved or released. Because I don’t think you can train someone who is trying this hard to do the wrong things. Put in a brand new mailbox and within a month she hit it damaging the handle and paint (as seen in attached photo). Then if there happens to be a package that won’t possibly fit in that mailbox it is delivered to the front door where it is thrown there and damaged as well. Which honestly is better then if it had the ability to fit in the mailbox because then it will be shoved in there so hard you can’t get it out half the time. It’s not that far of a walk to my front door. I was a mailman in Cincinnati back in the day and we didn’t even get drive routes so I don’t see the issue. But like I said. I want to be contacted or the numbers I’ve been given will be called to handle the matter. I just don’t want hard feelings with the postal service in our new home.
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April 2023 by Pearce Martin
4:30 is just too early of a closing time for many professionals. If anything, 6PM is a reasonable time.
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February 2023 by John Allen
Consistently throwing our packages at the door. At first I thought maybe the packages were being damaged at another point in transit but I just experienced them throwing it at my door. I’m generally not home and didn’t know it was happening.
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December 2022 by Molly Duhon
Mail carrier stopped delivering my mail and sending it back to sender. When I went to the post office the lady working told me they didn't have any of my mail and I explained to her again the mail carrier was Denis it back to sender at that point she told me I can come back at 4 in the morning to talk to my postal carrier if I wanted to. I filed a complaint and my mail started again. Recently it stopped again soI left a note on a brand new mailbox for the postal carrier the postal carrier left a note back dang I didn't check my mail often enough so she or he sent my mail back.
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December 2022 by Itshouldbeillegalrealname
Mail lady in west orange PUT MY MEDICINE!! IN THE WRONG FREAKING MAIL BOX!! WENT TO POST OFFICE ONE CLUE LIKE I WILL BE FILING A COMPLAINT PERSONALITY AGAINST THE MAIL CARRIER..
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December 2022 by Sylwia Chamera-Badon
So far everything was ok, all our mails or packages has been delivered.There was a small misunderstanding cos our recent parcel was tagged as a delivered in online system, but there was nothing in the mailbox - instead it came next day early morning. I assume it's bcos they been busy with all this online orders after black friday.
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December 2022 by michelle Anderson
You’d get Negative stars if I could! This is the worst post office I’ve ever had to deal with! Gave them my tracking number, she couldn’t even tell my why they are holding my package or if they would be redelivering it! The staff (older lady) at the front counter are very rude.
