O'Reilly Auto Parts in Palacios, Texas, located at 316 Henderson Street, offers a wide selection of parts, tools, and accessories for various vehicle needs. The store provides several services, including free battery testing, installation of wiper blades and bulbs, fluid recycling, and Check Engine light testing. Customers can also take advantage of the free Loaner Tool program and specialty services like brake rotor resurfacing and custom hydraulic hose building. Reviewers consistently highlight the knowledgeable and friendly staff, particularly praising an employee named Gloria for her exceptional customer service. She is noted for her ability to assist customers in finding the right parts and ensuring they have everything they need for their repairs. The atmosphere is welcoming, with staff members always ready to help, making O'Reilly Auto Parts a reliable choice for automotive needs.
Gloria is very helpful and knowledgeable. We have been in there several times and have been greeted by her and staff. Gloria always has a smile and gets us what we need. O'Reilly's needs more employees like her.
December 2025
No matter if it’s over the phone or in person, “Gloria” is very knowledgeable and gives amazing customer service with enthusiasm and a smile!
December 2025
Gloria Dvorak is always helpful kind she has helped me multiple times and its always pleasant and she has always been able to assist me with finding the right parts and getting me exactly what I have needed ......always look forward to getting her help
