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February 2024 by Gregg Eddins
Have been bringing both of my vehicles here for 4 years since I moved from Austin to Buffalo area. May look for a new service. I spoke to a new (to me) person who seemed to wanted to tell me what "he would suggest" and what an oil change entailed etc. Instead of what I asked for. When I got there the same guy (with the nose jewelry) checked me in. I asked for an oil change, no tire rotation because I just had new tires installed less than 100 miles ago. I pointed to the truck right in front of him and said "keys are in the ignition". He came to waiting room and told me I forgot to bring him the keys. HUH ? On checkout he listed what had been done including tire rotation and proceded to let me know the tire tread depth HUH? I asked if he had heard anything I said....he wanted to argue.NOT. You might find someone who listens to customers and doesn't know it all.
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February 2024 by Amber Marcus
Very good experience.Very friendly staff that helped us make things happen to get into a good vehicle.
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February 2024 by Matthew Johnson
I had an amazing experience from my first hand shake with Trent when I arrived at the dealership to the last one before I left.
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February 2024 by Kara Kay
It's always such a smooth transaction at All-Star with Trent!
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February 2024 by Jared Armstrong
I cannot share enough good things about this dealership. I ended up using them after having a rough experience elsewhere and it was a breath of fresh air. Trent Douglas was my sales man and he was amazing. We did most of the deal over the phone but I felt as though he was a close friend helping me with this purchase. His whole team did incredible and put my family and I in a great car. I really loved buying my van through them and Trent was one of the best people/salesman I’ve had the pleasure of working with. If you decided to go through them make sure you ask for Trent Douglas! Thank you for making this a memorable experience and giving me a great deal.
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January 2024 by Katie
Best car experience!!! Excellent! Can't say enough about superior hospitality and superb customer service throughout entire experience!Gonzalo my sales person, Greg, and Cole were professional!! Not pushy in anyway! Highly recommended!!
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January 2024 by Sam Willson
I like to have my oil changed there when I am at my ranch because it is so much faster than in Houston. Very courteous and helpful with any explanations you might have about your vehicle.
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January 2024 by Christopher Gibbs
Tobyn and Greg were absolutely the best to work with. Both have been patient and forward thinking to service my needs. Tobyn demonstrated a keen ability to think beyond the initial sale to fit my new truck with the additional options I desired such as tint, bed liner, bed cover, etc. He was able to give sound advice and talk through different options as well as offer very reasonable prices. Truly one of the best car buying experiences I have had - the hometown difference is real.
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December 2023 by Kenneth Cullen
Great effiecnt and courteous
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December 2023 by Donna Lee
Oil change
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December 2023 by Vickie Westmoreland
Good visit
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December 2023 by Jill bounds
they are always work with me
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November 2023 by Kim Grumbles
This was the smoothest and easiest buying process! Trent Douglas is a great salesman and has already proven he will continue to provide excellent service after the sale!
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November 2023 by Paul Maxwell
5 days and 1200 bucks later and my repair I had done at All Star showed up again. Check engine light after 40miles. Will be back at their location Monday morning.
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November 2023 by Jessica Nolen
Trent and I have been working together for a while now waiting on the perfect car. The trax is so hard to get right now but he kept an eye on every shipment coming in and even came in on his day off to get me this car. He is great to work with when I’m the buying process!
