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November 2023 by Mark Knauer
A great place to bring your car. We always been treated nice and fair. They have always taken care of our needs for our cars regarding repairs and tires. Lisa in the service department is wonderful and always helpful. We have also bought 2 cars from them and have been treated very well.
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November 2023 by Mark Goldrich
I got put in a bad bind, by gullo Toyota in Conroe with my 22 tundra. Cierra , at ALLSTAR FORD in Palestine , helped me purchase what I needed, quick and easily.
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September 2023 by christy hoisington
So today I reluctantly took my 2007 Ford F150 to AllStar in Palestine where I bought it 16 years ago, to finally look at a new vehicle, a Ford Bronco! After loving my truck through the years, relying on it to keep me safe and get me to every destination, I had gotten attached ♥️. After talking to Brian Faulk about all the positive assets in the new Bronco, and taking it for a drive, he gently walked me through the process, and was sensitive to my concerns, and made me feel valued in my new purchase. All of my questions were answered, however dumb or trivial they may have been. Thanks to Brian and the Allstar staff for their patience with me. I think I’m gonna fall in love again for another 16 years.
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August 2023 by Bob Potts
This Hybrid Ford Maverick is an amazing vehicle. Currently getting over 42 mpg highway/city combined. I think it is the best vehicle Ford has made. It's enjoying to drive, is thrifty in this unstable gas price economy, and has so many extras. For the money there is not a vehicle close to this one. 13k miles and not one issue. Love this vehicle and appreciate All Star Ford!!!!
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July 2023 by CharlieK
? PLEASE INSPECT YOUR VEHICLE TAKE PHOTOS OF IT before you go for service at All Star Ford Palestine. I took my vehicle there on 6/23/23 for service. They called when my vehicle was ready. I went there pick up my vehicle and drove straight to car wash, upon vacuuming my car, on the driver side I noticed that the seat belt cover was broken. I drove back to the service department and asked them about the damage. To my surprise they knew what had happened to my vehicle and did not care to let me know thinking I won’t notice. Long story short they replaced the part. Please go to somewhere else to do your vehicle service if you can, but if you are going to all star ford in Palestine SERVICE.
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June 2023 by Craig Hanna
Let’s say they started out great but slowly showed their true colors! They worked on my truck when they took my personal stuff off the truck they damaged it (snorkel) they said they would make it right then decided not because they said I owed money which I paid my bill when I picked up the truck! I called and asked for the GM or a owner to call me no one did. They also damaged my bumpers and wrap as well! When my truck broke down and I was stranded in the town I looked at getting a new truck or suv they wouldn’t do work for it. The sale Manger is a joke meeting a customer he just sits in his chair with a mouth full of dip and Mean grind the customer! The sale people talk about him and how he treats customers (not good). It’s a shame I would recommend going somewhere else
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June 2023 by David Kane
Kinda a joke for a car dealership especially their parts and service department. Rude inattentive and can't even get the right parts when ordered by their own techs. Used to be one of the best just a few years ago but I wouldn't trust them to check my tire pressure now adays. Shame because I try to buy local as much as possible.
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May 2023 by Morgan Tolly
I couldn’t have asked for a better sales person than Melissa! This was the first time I have every purchased a car and I already had a few bad experiences at other dealerships. I found the vehicle I was interested in online and when I called Melissa was ready to give me all the details of the car and answered all my questions ( most of which was over text which made it very convenient). She was so kind and understanding, very patient with me being I was new to this process. Her manager Dan was also great, he was able to get me a better financing option than my person bank could. They even got a driver to bring the vehicle to me that same day! I couldn’t have asked for a better car buying experience. The next time I need a car, I’ll be calling Melissa!
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May 2023 by Kerrie Laza
These guys are great!! Thanks so much for ALWAYS making my car buying experience wonderful. I will continue giving them my business. A special thanks to Brian for all of his hard work and dedication to this company and his customers!!!!!!!?????
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May 2023 by Ben Rebellious
Nice atmosphere, no hassle, I’ve bought 2 vehicles from there and it was always a quick and easy transaction, also staff is very helpful
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May 2023 by Robert M
I’m telling everyone to buy their next Ford from here. Super straightforward, no BS experience. Inquired on a vehicle I wanted and we had a deal in place within 2 hours, no trying to add additional fees or garbage or any back and forth on interest. They even delivered the car 2 hours away the very next morning.Really happy with them and would definitely recommend.
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April 2023 by Nick McRae
Although I wasn’t able to make a deal, Mellisa was hands down the best sale person I’ve ever dealt with. Tried to purchase a Maverick that was special order from another customer, if they backed out. Mellisa kept me informed on the situation and communicated very well. Didn’t try to push me into anything else they had for sale and respected I’m only looking for that specific vehicle. Other dealers should take notes. Thanks again Melissa.
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April 2023 by BNew New
We came in to pick up my husband 2023 F 250; and we came back home with two 2023 F250 and F150. It was a fantastic and excellent exciting day. Allstar was wonderful and the staffs were the best experience . Shout out to salesperson Melissa Wilbanks and Dan Salmon?
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March 2023 by Candace Cutler
Melissa and Dan did an awesome job. They made it so easy to buy a new car. I had been putting off going to buy a car for two weeks, just dreading the whole experience. But from the time I drive onto the lot, Melissa was taking care of us. Super easy and so much faster than previous experiences! Thank you Melissa and Dan
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February 2023 by Dave Brooks
Out of no where just bought Ford #8. I was thinking about dropping back down to a 150. BOOM. It was all done in less than 30 minutes. Dan saved me a ton of money, gave me the best rate, and maxed out my trade-in. Melissa, nothing against the other sales personnel but she just sold me a truck 3 years ago and now she has put me in another new one in about 15 minutes. Matt, he and I know each other so well the paperwork was signed and done in 5 minutes. Been buying here since 1988. GO SEE DAN for the best most reliable pickups, and cars, on the road. If Dan can't get it done then you are gonna pay a ton, somewhere else.
