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February 2024 by LaFrance Seay
Food & drinks: Restaurant right across the parking lot
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February 2024 by Robert Ackley
I really liked this hotel. The rooms are clean and comfortable. Updated beds/tv’s and bathroom areas. Staff is friendly and go out of there way to make sure your happy. Grounds are nicely landscaped and the owner is always around in case there’s any issues and concerns. You can tell the owner really cares about this business and making people happy. My go to hotel when in town!!
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January 2024 by Jessa Reid
The window curtains blue in the air conditioner and there was a bath mat on the tub that was
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January 2024 by Steve 4 Cross ranch
Very good service... clean
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January 2024 by Pete Jensen
Was a clean and comfortable place to
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December 2023 by Philip Leone
First room offered was awful. Poorly cleaned, couch and bed spread had rips and tears, the sink didn't work, and the place stank. The next room was better but not up to Best Western standards. The breakfast is inconvenient and overcrowded in an overcrowded diner in front of the motel. The second room was not clean either and we moved to a third room which was slightly cleaner but still substandard.Rooms: Below averageFood & drinks: Barely an amenity.Noteworthy details: Outdated and not the expected Best Western quality.
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December 2023 by Jeremy Butler
Nearby activities: DL
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December 2023 by Twinkle Ellis
Nice staff.good free hot cooked breakfast at there restaurant on the property.
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December 2023 by Amanda Evans
Housekeeping should not be banging on the door like they're the FBI at 7am. Completely unprofessional. People are still sleeping at that time.
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December 2023 by Michele Fox Golden
Hairs in the bathtub upon arrival. Tub faucet leaks and the room did not look clean at
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December 2023 by Brian Godde
We stayed at this motel because I was driving my elderly parent to Texas for the winter. There is a group of workers that reside at the hotel that party and play loud music. The front desk response was that they are loud, but when the get tired they will quiet down. Other people that were near the noise makers also moved rooms. I was dumbfounded by the office response and could not believe they would tolerate this groups behavior. Apparently the company this group works for has a contract with the hotel, so they do as they want.
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December 2023 by Marlen L
My family and I decide to take the kids to Palestine Tx on Saturday 12/1/23 for the Polar express ride. we went to Western hotel around 1:30 pm to get a two bed room, the receptionist was nice, but when we open the room door it smell bad and the sheets where dirty. I when back to the office I told the lady to please change the sheets. We left to go get some food and explore around, we got back at the hotel around 10pm and the sheet where not change. When back to the office it was a guy there I told him about the sheets he just got up on mad way grave so sheets and walk to the room to put the sheets in tge table and said I left the clean sheets in the table and walk back to the office. The heater mad so loud noises was not able to sleep couldn't turn it off because it was cold and had my kids with me. It was bad never staying there again.
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October 2023 by Sam Crimea
I lived in this hotel for 3 days, I was charged $ 520 for this from my card. The worst place I've ever met.
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October 2023 by Ayan Serikovich
I stayed here for a business trip for 2 weeks, and I was very disappointed with the housekeeping service. My room was not cleaned once during my entire stay.I had dirty towels and trash piling up in my room. I picked up clean towels by myself a few times from the front desk. I also noticed that the floor was dusty the bed was not made properly and the bed sheets had never been replaced.Moreover, when I asked why they didn't clean my room didn't replace towels, and didn't take out the trash the front desk representative checked their cleaning report and looked that the room was cleaned but that is not true.I complained to the front desk on multiple occasions, but they never sent a housekeeper up to my room.I am very disappointed with this hotel. I would not recommend this hotel to anyone who values cleanliness and comfort.
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April 2023 by Ryan Prince
Very clean rooms. Parking was really easy. Some things could use an update. The bath tub in my room could use a bit of work but not a deal breaker. The tub was very clean and didn’t smell like chemicals was just an older tub. I enjoyed my stay and I will be returning as my company has a few more projects in the area.
