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October 2023 by Rachel B.
Being taken advantage of doesn't happen often for me. But this last mechanic SHOW did. I paid 150 bucks to take my daughters car to fix her windows. This place couldn't help but charged me the 150 bucks for labor stating they had to rip open the side panels. So I borrow a friends hubby to help and apparently they pulled the track out of one side and zip tied the other... then charged me. So I paid 150 bucks for them to gut my car and not fix anything. Stay away from this.
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July 2023 by Kristopher Carroll
If you want fair prices, and more importantly an honest opinion as to what is wrong with your vehicle, Kelly has been a mechanic for over 40 years and in business 30 years. You will not find a better man or shop to take your car to.
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July 2023 by scootie bootie
NO< NO< and NO! nothing but liars. cant follow directions. Madison at the front desk is a liar and doesnt know how to listen and respect people's wishes. this place is wayyy short of employees! expect to wait 1-2 weeks before they even diagnose the cars issue. then plan on being lied to all the way down the line! they do NOT have enough mechanics. wondering if they do them wrong like they do their clients?! if not where is everyone? i will never ever use them again. not to be trusted! a lot like elkhart auto in elkhart. ** i did find 2 great shops after the fact. pls do your research, and dont trust a word these people say! BOTH the above listed shops are a very bad idea!
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May 2023 by Tim Holland
Very happy with the service and pricing I received. I definitely recommend.
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May 2023 by Rabbitman
Wanted 45 bucks to change an air filter on my ramcharger.. rip.Service: General repairs & maintenance
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March 2023 by April Robinson
I bought a car in which the ac compressor had been replaced about a year before. It went out, and I was quoted 2 grand to fix it. 2 grand. It lasted only a year! So my husband went in to replace it. Come to find out, some of the screws were stripped, and there was metal in the compressor and now I not only have to replace it but have it flushed. The last people in there was ace :( Also, that was the original compressor not a new one so I don't know if the previous owners paid for a rebuild or a replacement but if they paid for replacement that wasn't it. I won't be using these guys. I now use J and B auto. Btw, I bought a compressor at OReilleys that has a lifetime warranty so if you guys go to ace make sure you have an adequate warranty on yours.
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January 2023 by justin terry
Joey Watson did an amazing job with my vehical. His timing was perfect he found the issue and had it fixed my vehical runs smoothly better then before. I recommend ace automotive to anyone who needs there vehicles serviced or repaired. This is where I want my car serviced at. Thanks Joey Watson and Ace Automotive for getting me back on the road again.Services: Auto exhaust system repair
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January 2023 by Bob Smith
Very friendly employees don't mind carrying them just random conversation with the customers that are waiting and do excellent work and we'll shoot you 100%, what's wrong with your vehicle what they can and cannot do to help you out to get you going I will not use any of the shop. Chris Warren
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November 2022 by T Sybert
Excellent experience, would recommend, honest, and thorough.
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November 2022 by Ester
Staff was professional, mechanic was very informed about his craft, just a plain & honest mechanic named Joey that you can trust. Hallelujah!
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June 2022 by Latara C.
I would 100 percent recommend this shop, they got my kids and I rolling in ac for a great price!!!
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February 2022 by Susan Wynn
I am new to the area so when I first moved here we needed some work done on my mother’s vehicle. I checked around and Carroll’s had good reviews. Ashley is amazing! She has been super from the get go. Knowledgeable and friendly and straightforward. Love it!I had to take my vehicle in for some work and Ashley said that they might have it for a couple of days. Ashley called me later that day .... the young mechanic was done! Wow! Thank you!So several months later January 2022 I went back to have my oil changed. The mechanic Joe took my vehicle back. A few minutes later he came out and told me that I needed new control arms on both sides! And I better do it soon because it was really bad. Hummm I asked for an oil change and you are inspecting my control arms? Anyway I said ok thanks. About 10 to 15 minutes later he came out and said the oil change was done. I thought that was pretty fast but ok. So this week Monday the Change Oil Soon light kept coming on. So I took it to another auto shop. I asked for the oil change and please look at my control arms. Nope nothing wrong with the control arms and the oil was black! They said it was never changed! Not sure what has happened to Carrols over the months but DO NOT TAKE your vehicle there!!!Services: General repairs & maintenance
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October 2021 by Sarah Christine
Drove a hour. A waist of gas and time.Dont let them tell you they do frount end alignments . Was not informed over the phone that they take your vehicle off site to get frount end alignment done and it could take all day because they dont do it themselfs . Not to mention the guy that was laid out on the couch when we got there very uninformative and unprofessional .
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July 2021 by Lilly Nago
Wasn't explained everything properly & my car was sitting there almost a week without getting fixed.
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July 2021 by Kenneth Thomas
Brought my vehicle in to have fixed. Was charged $500 for parts I didn't need and the problem wasn't fixed. Then told to bring it back, and because it was a bring back, I wouldn't be charged again. They totally went back on their word & refused to accept responsibility. Never again.
