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December 2023 by Jonathan
Their banking system is extremely slow. I work at the prison and basically everyone else( non Vera Customers ) get their direct deposit 2 days before I do. When I started banking here 2 years ago, They were extremely friendly, now I feel unwelcome when I walk in.. It is what it is.
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February 2023 by Camille Robinson
im done using this bank. i’ve had multiple issues where they havent been able to help me in any way and i’ve lost over 300 hundred dollars with them in 2 years. i highly DONT recommend this bank, very unhelpful and customer service is always rude and unwilling to help.
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December 2022 by Brandy Ponder
We’ve had great customer service anytime we’ve had to call and speak to someone, go inside, or the drive. The only reason they are not getting 5 stars is because when we first started banking with them we were needing to work on our credit and I do think they could do more (just not sure what) to get us where we want to be credit wise, since we’ve been banking with them for 5 years.
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August 2021 by Lia Windham
Used the ATM to withdraw rent money, the ATM charged me but never dispensed any money. On top of that, all the bank employees had to say was "call your bank"..... Definitely left some to be desired as far as customer service. Now we wait 7 to 10 days to have a mistake fixed that never should have occured in the first place and hopefully don't lose my apartments in the process.
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July 2021 by a traveling Mom
Have used this bank for years. Never any problems. Staff is very helpful. Free checking.
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March 2021 by Phara Jones
small town bank feel with big city app!
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August 2020 by Kevin Orr
Long time customer and love this bank even through the name change from CNB. Glad to finally get a branch in Palestine since no longer work in Henderson. Keep up the good work and I hope your here to stay in Palestine
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March 2019 by Casey Brown
Always been a great bank.
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January 2019 by ã§ã™ãƒ’ザ
Very kind and very caring staff, will definitely keep my business here.
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June 2017 by Glenn Glover
Yes, the employees are rude and treat people like dog p**** If you call me, I can tell you more about this. I'am in the phone book
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May 2017 by Mike Griffis
Service was slow employees were kind of rude
