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November 2023 by Shaina Stotts
I think the gentleman’s name is Charles, but I really appreciate him taking care of me. He is very cut and dry. Not a lot of small talk but he was still super polite. I like him a lot and I will definitely come back. Thank you for your help charles!
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November 2023 by Susan Kirk
Great & knowledgeable service. Large parking area for turning a vehicle towing trailer. Easy highway access.
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October 2023 by Charles Crane
Just a great place to go. Had a screw in my tire they had me in and out less than 15 mins before i could even get a couple sips of coffee. Just nicest bunch workers. I alway discount tire customer because of customer service, price and free flat repairs
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August 2023 by Gene Chambers
Brought my Jeep Wrangler in for a rotation, and ran into several Jeep life issues. Charles (store manager) took the task on personally and fixed my red Wrangler up. He was patient and kind and very detailed and the work needed and done personally by him. He's the man with the plan. I'll trust him with all my future tire needs and on my favorite NITTO tires. Great job Charles, you deserve a raise AND a vacation!
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August 2023 by Joshua Debord
Shop is run by Veterans and it shows. Shop is clean,everyone in here hustles, and everyone is polite and service oriented. There may be a wait, but they ensure that wait is comfortable.
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July 2023 by Bob Potts
Have been comparing prices and I am finding Discount Tire was $100 each more for Goodyear tires and $50 each more Nokian as compared to Walmart. Is there a problem. Discount Tire is making extreme profits, so much so they bought out Tire Rack and raised all of their prices as well. Installation cost and tire warranty is more than Walmart. So, what is Discount Tire? It's High Priced tire now unfortunately. You should really look around. Discount Tire is making record profits...it's no longer about trying to save money. Time for a name change
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July 2023 by Frank P
I've always had a good experience at Discount Tire. The Palestine, TX store didn't let me down. I pulled in needing some bolts to hold my center cap for my mags on. Blake hooked me right up as a courtesy. Makes me even more glad that I bought my mags and tires from here. Thanks again Discount Tire Palestine, TX.
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July 2023 by Jenea F.
So disappointed in this store! I've been with discount tire for over 15 years. I went I. Today to get my tires rotated and was told that I needed new tires. That I had one tire at a 2, two tires at 3 and one at 4... and that it was unsafe to be driving my car..... I've owned many cars and replaced many tires in my life,... not to mention my gut just screamed as I was dealing with this guy. He told me I had a $200 pro rate discount on the last set, and I'd walk out of there for a little over $500. I said fine just do it. Then he told me that tire had been discontinued. I then asked him if the tire he was going to be putting on my car was the same price. And he informed me no they were $75 more per tire. He was not going to tell me that If I hadn't went back up there and asked him..... I told him I was going ti talk to a friend that had a tire shop and would let them know next week if I wanted to order tires. I then asked if they were going to rotate my tires and he said we aren't allowed to rotate tires that are this bad......... I went straight to my regular mechanic shop that sells tires and the owner and a technician looked at my car, and informed me I certainly wasn't at a 2 on any tire and I still had between 5000-10000 miles left on my tires..... yes, my mechanic will cost me about $100 more to get tires from, but I also get those extra miles out of these and it is purely principle that I will not go back to Discount Tires again...
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June 2023 by Jeremy Maresh
Top-notch people up there at discount tire whichever one you go to in any city it's great. Two flats less than a week one not repairable boom have the warranty just put the warranty back on it and then boom a week and a half later to have the same tire get something a puncture in it and they fix it no problem no questions asked. Always taken care of properly! This is how customer service is done.
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June 2023 by Ronnie Hendrix
Rusty and his staff were amazing. Rusty worked for days to get the correct wheel, tire, and lift for my 2022 Ram!!
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June 2023 by Jessie Gollihugh
I'm always treated well, the staff is very respectful and addresses any concerns or questions I may have. Prices are great and they've always honored any warranty claims I've had. Service is quick and professional.
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May 2023 by Justin Hitt
These guys are absolutely GEMS. I hit a nail on my road trip for work and they patched my rental in 20 mins. I swear, they just took all my unease away and got me set up for the trip home, and it's my first time ever stepping in this store.Thank you guys so much, this is why I LOVE Discount Tire and will always continue to be a customer of your brand. It's excellent service, and this branch in Palestine is a shining example of why.
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May 2023 by Kyle Z.
Bought $1250 in tires make an appointment on a Thursday and showed up 10 mins prior to appointment. After being ignored for 15 mins (seriously walking by me, rushing to take a phone call and me standing at the counter). I called them instead the guy rushes in to answer the phone and I tell him I am here now 5 mins late. He lets me know they are busy and to wait an hour. I have an appointment!!!Anyway what do you do, I wait and they install 4 new BF Goodrich Tires. I drive straight home park in the driveway. Friday morning one flat tire! I call them and ask them to fit me in if I come back in (45 mile drive) and they will try to fit me in. Finally spoke to Bryan and he met me as I pulled in and looked after it quickly. Valve stem had a cut O'Ring on install. Thanks Brian you helped me stay as a customer.
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March 2023 by Craig G.
I am from out of town and was in a difficult situation. These guys were incredible! Got me in fast. Fixed my tire and back on the road fast. They actually cared about my story and my situation. There was genuine concern and sympathy offered. Could not be happier and more grateful for the hard work that they did. I completely recommend this location. This is old school, first class service. Shout out to Brandon and his whole crew! Personal attention at its best!
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March 2023 by Karli B.
Best tire service I have ever had. It did take a little while as I went in with out an appointment on a busy Friday. But the communication was top notch and Brandon the service advisor was the best and coolest dude! Will definitely be back for my tire needs! 10/10!