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December 2023 by Chelice Allen
First time I actually didn't like the service...the new staffing needs to be trained to be more welcoming to customers. I don't think I'll go to the one on Crockett Road anymore, and that hurt because I've gotten my oil changed at this location for the past 10 years, and I've always loved the staff.
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December 2023 by Google user
This is the only place I have my oil changed due to they always go above and beyond to do a really good job. They are always friendly. I love the option that they do a top off after 3 thousand miles so everything stays filled and perfect. I have been going to this same place for over 6 years and I have never had a complaint about them.
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December 2023 by Ricky Russell
I checked my oil and it was low. I stopped in at Take 5 and found two nice girls taking care of customers. They were very professional, added oil to my engine and didn't charge me, since I use them for oil changes. I was very pleased!
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December 2023 by april shaner
After reading and hearing all the horrible stories and sticker shock on their prices...I still decided to give the Crockett Rd location a try. We have gotten all our vehicle inspections done there since 2019 and they have always offered great service. I usually go to the dealership for my Nissan service, but didn't want to drive to Tyler and the prices at the local Toyota dealership were going to be the same. I am glad I went to Take 5. The employees were great ? so professional and answered all my questions. I got an fully synthetic oil change and air filter change. They showed me the oil dipstick and double checked the oil filter, my fluids and tire pressure. I was in and out in under 15 minutes and it was a cold and dreary day and they did the work with a smile! I will definitely be back!
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December 2023 by Pamaloyn Butler
The manager and his female employee was so polite and professional to me. He explained everything they were doing on my car and they did the work in a short amount of time. Thank you for all that you do! ☺Service: Oil change
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December 2023 by Kathy Moore
Everyone was so pleasant and eager to help. They all worked together as a team and showed respect towards each other and me the customer. I will continue to go here to receive my oil changes.Services: Air & cabin filter replacement
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December 2023 by Gwendolyn Miller
I told the employee, what I wanted and she went into a spill about how it would ruin my car and basically argued with me. Little did she know my husband has been a diesel mechanic for 10 years. They just want to upsell you for the commission.
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October 2023 by Gary Francis
My experience was good. They were friendly and gave me special discounts with no problem. I would recommend anyone to go get oil change done here. I will return for next oil change.Service: Oil change
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October 2023 by Rachele Smith
Fast friendly service... the shout out step by step process is awesome customer service because it let's the customer know every check was done. No worries about leaky plugs or anything.5 star platinum guys!!!
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July 2023 by Jonathan Charles
I would like to speak to someone but if you dial the number it says "call cannot be completed as dialed"If there is another number, please update the contact information.
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July 2023 by Leia Adams
Awesome, fast, super friendly staff.
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July 2023 by Stephanie Dillard
I went there on Good Friday (4/10). The service guys were GREAT! Super friendly and did a great job. They were having issues with their card machine and it accidentally charged me three time! One oil change cost me over $300! I spoke to a manager the following week, he took my information and said it could be 3-6 weeks before I see the refund due to the process they use. As of today (6/26) I STILL have not been refunded! I have called the shop several times and no answer. I tried the customer service number as well and no answer.
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February 2023 by Randy
Did a great job. In a hurry and took me right in. The changing of oil is cheap insurance. Highly recommend.
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January 2023 by Jeffrey Dean
Had a 20% off sale going on ,they were quick and professional.
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January 2023 by Karen Cordell
Love the VFW about the Veterans are such great. Karen
