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September 2023 by J Hanna
I started service but was billed incorrectly and went in to request a refund. Staff said they couldn’t correct it and they would have to start a new account and cancel the old, but then they didn’t cancel the original. I went back to get it corrected and refunded, and staff started another new account, and again failed to cancel anything. Every time I ask to speak with the manager, the employees misrepresent themselves as being the “manager”, then fail to complete my requested tasks. I have the same experience when I call, and I’m told that I will need to speak with the “owner”. I have left messages and gone in person numerous times, but the “owner” is never there and has never responded to any of my messages. The website directs people up work with the location and doesn’t provide a means to report the location to corporate. I also called with my bank representative on the line and the girl who identified herself as “the manager” was so rude, that the bank representative was shocked at the lack of respect shown to customers. I only have one car, but I have been getting drafted for three accounts and still have been unable to get it corrected or refunded by Wash Masters in Palestine.~ M.A.L..
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September 2023 by Courtney Gilliam
Free vacuums are the best thing, car wash is alright, but the suction on the vacuums make it all worth it.
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September 2023 by E G
This is a good place for a car wash! Get gas, vacuum your car and go through as many times a month as you want. The membership is a must. This guys are great! Yes they are young but some of us forget how we were when we were young. If you treat them with respect they will treat you with respect.Service: Auto detailing
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June 2023 by Serena Lambright
This place used to have good service. However, the past couple of months, the attendants barely spray your vehicle on pre- wash and do no scrub brush whatsoever. I've been a couple of times where they don't even touch the front or back windows with the sprayer.
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April 2023 by Denounicia Redwine/Jackson
I love the specials they have and my truck stays clean. Your #1 in my book
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April 2023 by ronnie kessler
Nice, helpful staff. As far as the actual car wash goes I guess it works as good as any. When I use mu chamois to wipe my car down it gets pretty dirty. There are places, though, that their sprays and mechanisms just don't reach.
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April 2023 by Shannon Walters
I've been using this wash for quite some time now and today I had the worst experience...my truck that had not one scratch or any paint missing was destroyed by their machines I'm now missing a huge chunk of paint off my bed ... When I confrinted the manager he's didn't seem concerned one bit and actually told me that because my truck is older than 5 years he don't think they can help compensate for my damages. Do not recommendService: Full body wash
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March 2023 by Howard Ezell
This carwash does an excellent job on my Ram 1500 crew cab. I use it several times a month. Even tho the staff changes regularly, i always found the person checking has had a pleasant attitude. My only drawback is the vacs . There are a people using them that dont go through the carwash so therefore they get tied up quickly. Suggest maybe a token to use the vacs.
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February 2023 by Joselyn Valladares
Washes the car today. Right passenger side and back didn't look clean, the brush didn't even get the back..Service: Full body wash
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January 2023 by Laura Wilmeth
Was asked to leave when I pulled up in a semi to use the vacuum. Wasn't in the way or blocking anyone. Thought it was very rude. I take it truckers are not welcome.
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December 2022 by David Carey
I don't know if it's because I got the bottom here but half of the brushes don't work half the time on the right hand side the brushes don't even touch my car so the whole passenger side of my car nine times out of 10 still has dirt on it the one across from Walmart or 10 times better thinking about canceling my membership and moving back over to the other car wash a lot better system a lot more thorough clean. Vacuum cleaners don't work half the time as well as their equipment
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December 2022 by Dayne Weber
Got the ultimate wash and there was still a film of dirt on my car after I went thru.
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November 2022 by Samuel Skloss
Absolutely love this place washes my truck perfectly every time. Except for the fact that I specifically ask for no tire shine they even write it on the windshield they still cake the nasty booger like slime all over my wheels and tires.
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October 2022 by Candie Templin
I am truly liking this car wash. I haven't use full services yet but so far the monthly fee of 20 dollars and unlimited washes and vacuums is an awesome deal, I wanna get the detailing done, so once I get more money and can get it done I will let yall know what I think. So for now 4 stars. Great job
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October 2022 by Darcy Howe
I get the monthly plan on the mid level to get unlimited washes, vacuums, good folks working there, wash does the job too.. some of the vacuums don't get good pressure, need to know which one is the boss lol