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February 2024 by April Johnston
This store website says FREE 1 hour delivery which is a lie as they did not today, they cancelled my order, still holding my money for 48 hours though and there is NOTHING that the store manager or the corporate line would do to help. They could have offered to still get the order ready and still give me the things that I ordered on a curbside or something but no assistance was offered at any time by anyone that I spoke to. The manager and the Claudette person that I spoke to were completely rude and said well what do you expect us to do? I expect you to give CUSTOMER SERVICE! Will not be shopping from this store any more.
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January 2024 by Bree Lee
Pharmacy customer service is very pleasant and knowledgeable.
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December 2023 by seanxsans
I made an appointment for a rapid covid and flu test, waited in line to check in while they took their time talking about personal stuff. When it was finally my turn they said they don't have any more tests. Of course what did I expect from Palestine!?
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September 2023 by Harry Oliver
Good drug store. Pharmacy is only open part of the time that the store is
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July 2023 by D Ward
Such an inconvenient waste of time. Had to have a prescription sent to Palestine Walgreens because they were the only place in town that had it in stock that was in network with my insurance... Well once it was moved over to them I found out this pharmacy is only open Monday - Friday 10am - 6:30pm. No weekend availability at all. The issue I face is I work Monday - Friday 10am - 6:30 pm. In the past 2 weeks since the prescription was sent to them I have called... every... single... day wasting my 30 min lunch on trying to call these people to send the prescription elsewhere to get no where because they DONT ANSWER THE PHONE, and the ONE TIME they did they disconnected the line. Come to find out, their "lunch break" falls at the EXACT SAME TIME MINE DOES! SO ridiculous. The place I want the script to go has ALSO tried to call and they never answer for them too. Its a good thing this medication isnt like a life saving medications... its only a rescue inhaler for severe asthma!
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July 2023 by bob r.
At this point I’m asking myself why bother doing business with them. As soon as they open they close for lunch. Only to close at 6:30. It seems every time I stop by or call they aren’t open. Time to permanently move on.
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May 2023 by Rabbitman
They simply do not care. Need to get medicon for my wife. They didn't have it. Can you call around other Walgreens to check for me?..No sir you can do that.
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May 2023 by Venus Segrave Ross
Worst pharmacy I've ever dealt with I was on hold for over 30 minutes the lady that answered told me to call back and hung up on me without helping me what a joke!!
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March 2023 by Tammy Cromeans
Always nice and clean with friendly staff.
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February 2023 by Rebekah Kelly
My issue is with the pharmacy, not the front of the store. Be prepared to wait on hold for at least 30 minutes and never get through if you need to contact the pharmacy. Most of the time your prescription will not be ready on time. I would give 0 stars if able. The employees in the front at the registers have always been very nice, though.
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November 2022 by sergiio vences
The worst pharmacist I've ever met. Smart mouth. Very impatient. All I was asking was for commendation on eye drops and If he knew of any that had a certain Active ingredient on it. Didn't even look at what I was showing him on my phone and told me that everything they had was out On the floor. Oh but he was quick and very New friendly when it came to flirting with the girls there
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October 2022 by Wendy Rohal
They don’t follow through with ordering your medication. They take forever when picking up a prescription and they come up with false reasons as to why. They never answer their phones. Worst Walgreens I’ve ever used. Will never make that mistake again. It’s really sad because of this store people will miss out on the opportunity to love Walgreens. Which I do. Signed : Wendy Rohal
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August 2022 by Crystal Lehmann
Worst pharmacy ever!!! You can never get through on the phone, when you finally hold for over 30 minutes then get disconnected, call back, get put on hold, only to be disconnected again! Can't even do their job! Been waiting on Rx's to be transferred after the other pharmacy has asked twice! Nothing was ever done!
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August 2022 by Dulce Gonzalez
They take for ever I call the told me it was going to be able at 4 20 minutes in line for them to tell me the have to order
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July 2022 by e e
Wish I could give zero stars. Not only is this the slowest pharmacy on earth, I promise they will screw up every possible part of the transaction. Need a place that has no idea how to bill insurance? Check. No courtesy to tell you the medication is out of stock before having you wait for an hour? Check. Good luck getting COVID tests covered as "your insurance doesn't seem to be in the system." (Blue Cross is absolutely covered..) I recommend Walmart's pharmacy down the street as at least they seem to have a clue what they're doing.