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December 2023 by k renfro
Reed’s set an appt within 48 hours of my call, arrived within the 3 hr window and installed my downdraft cooktop in under 2 hrs leaving! Totally satisfied with tmi g and installation.
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October 2023 by pat budai
Very professional, polite and personable. We will recommend him.Service: Refrigerator/freezer repair
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October 2023 by Diana
Was supposed to be here on Monday afternoon and never showed nor called. After multi calls/messages we finally got through on the new customer line they said he would be here on Tuesday afternoon no apologiesor nothing! Finally got a call around 5 Tuesday told them we called someone else...still no apologies actually had the nerve to advise us on what not to let the other service do.The reason you don't have me as a customer is because the appt was in my husband's name...
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September 2023 by Gloria C.
Started this review not happy, Recieved a phone call today from Jason's wife, I'm 71 and sometimes forget names. She was pleasant and apologize for the service tech and work that was done, and rectified the situation, We are heading towards finishing our repair on the dryer and starting to work on the washer. All it took was a phone call and now my heart is happy and we look forward to seeing the tech come back to finish, so we can have the luxury of having a washer and dryer in our home.
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August 2023 by Rhonda Z.
Quick response, quality repair, great customer service
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July 2023 by Judi Rowe Malcom
My 14-year-old Electrolux dryer quit working on me so I called Jason. He had fixed my freezer a couple of years prior and did a great job so I knew he would take good care of me. Sure enough, he knew what was wrong with my dryer without even looking at it and after replacing the faulty part, it's running like brand new!Service: Washer/dryer repair
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July 2023 by Craig Fincher
Recommended by a friend. They were prompt to come check, get the part and next day came and fixed our issue. If we have other appliance issues, I will definitely call them.Service: Refrigerator/freezer repair
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July 2023 by BJ flynn
My fridge went out and they came out same day and got it fixed. Reasonable hourly rate and super nice, thank you!
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June 2023 by chateecathy
Great service! I was unable to re-set the time on my “newer” microwave. Tried multiple times on different occasions- he was able to punch it in & it worked! Yay! Will use again!!!
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April 2023 by Wendy W.
May have been my fault but checking around more took a day off dryer had been making a noise so called a few places and most of them said the diagnosis/ service fee would go toward repair if I used them When Reeds told me that their $79,99 would not do that I made an assumption that then maybe there labor ect would somehow be cheaper that was nit the case turned out all I needed was a roller on my dryer less than $50,00 part here less than 1 hour costed me 275.00 thats with a 5 percent senior discount next time i will be sure to what labor rates sre because Reeds was $129.00 so over $200.00 for an hours work vetinarians and some attorneys dont make that much an hour justvdo morecresesrch than i did andvask anout labor costs
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April 2023 by Kaitlyn Roberts
The two gentlemen were extremely nice and did a wonderful job. We will be using them for any future needs.Service: Oven repair
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December 2022 by April
Reed Appliance repair was extremely professional and punctual! I’ve called Samsung for months to send someone to repair my ice maker and no one ever came after months! So I reached out to Reeds Appliance repair and it was fixed within a week! Thank you! Thank you! Thank you!!Service: Refrigerator/freezer repair
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November 2022 by Ashley S.
Had an issue with my new Maytag washing machine, and Reed's came out and fixed the issue for me in no time. Just because Maytag offers a 10-year warranty doesn't mean they cover it all. Thank you, Reed's Appliance Repair, for helping me get this fixed. With a family of five, we need our washer at all times.
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November 2022 by Trung P.
Very reliable and honest company with great communication. They are great with scheduling repairs/replacements with my tenants
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November 2022 by David B.
Zachary came out to help with my senior adult mothers leaking ice maker. I had changed the ice maker but still leaked. In just a few minutes he had diagnosed the problem as the solenoid . He ordered the part and I paid half. Later he returned, replaced the solenoid, cleaned up and gave instructions on what to confirm as the maker worked. All worked perfect. I have to say the mark up on the part was about 175% above Amazon but they had the part and the installation was quick and painless. Zachary was extremely kind and professional. It was worth the money just to have it done quickly and properly. I will use them again but made need to help them with sourcing parts ha ha.
