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February 2024 by steven dowling
Fast, Informative, and I feel that they really cared about me.
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February 2024 by Key
Scheduling alone was terrible to get set up. Called several times to confirm the appointments I set up online and they had different time frames, 3 times! Everybody I talked to, concerning this, was clueless.
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January 2024 by Yolanda “Polo Ma” Robinson
Ms.Donna is a rockstar,she was kind,respectful,courteous and is just awesome.
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October 2023 by shali Jonnalagadda
Emily my tax professional was the best that I ever had. She did everything to get me the best refund and made the whole process seamless and also was consistently in contact with me to make sure everything was done in a timely manner. Will always have her do my taxes
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April 2023 by Jack Watkins
I was welcomed, listened to, and educated on how to deal with the IRS. Gregg went above and beyond to take care of my tax needs.
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April 2022 by Nate Woods
Mary is an all star she was asking about my past work experiences and how they led to the current job that I love.
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April 2022 by Annette ESCOTT
The service we received from Mary was quick and accurate. She was very helpful.
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March 2022 by Michelle A.
I used to be big fan of hr block. I have filed using them online for the past ten years. This year I made the mistake of going into the office and letting a tax "professional " file my taxes because my son passed this year and I wanted to make sure it was done correctly. It was not. I have now had to file an amendment and the waiting game has begun. I requested my fees to be refunded and was advised it was requested and would take two weeks. It's been THREE weeks and I have emailed my tax preparer multiple times, with no response. I requested a manager contact me over a week ago. No response from them either. I DO NOT recommend HR Block in Pantego. They're lack of response and follow up is awful customer service!! **UPDATE** The automated lack of actual concern response to my review from the "owner" that refers me to the standard customer service number, only proves more how this HR Block location has awful customer service skills. However, I did call the customer service number I was provided and I am currently on my THIRD call today. Both of my previous calls were over 30 minutes long and end when I was put on hold and hung up on. I will NEVER use HR BLOCK services again and I recommend any one considering using them to NOT go to the Pantego location. I have been waiting on a follow up from Jeremiah Joseph for almost 3 weeks and still nothing. Their customer service is the most horrible I have encountered in years!
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March 2022 by Ojunix
He was greatly helpful & did an absolute best job that he could which I greatly appreciate.
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March 2022 by Gabriel Blanco
Great service very friendly fast and good price
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February 2022 by Michelle Doss
Donna was very patient. We had a great experience .
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February 2022 by Danny Kuhn
I used h&r block for years and have had a wonderful experience
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January 2022 by Kelley C
Greg Chapman is very detail oriented, kind and found all the extra money for me! I highly recommend this location. Everyone is super professional and very knowledgeable and if they don't know an answer they will find out for you which is rare nowadays.
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June 2021 by Tony Schutza
I came in at last minute with 3yrs to file and block was on it. Thankyou.
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June 2021 by Joseph Pullano
I was completely satisfied with the whole experience.
