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September 2025 by Michele duson
That app is total amazing.
THE APP IS ABSOLUTELY AMAZING.
3216 E Pioneer Pkwy
Arlington, TX 76010
but unfortunately they do not prorate.. So if you are moving out in the middle of the month be prepared to pay for the full month.
After trying to contact the manager all morning and leaving messages. And still no call back by 3pm.. I finally had to call and act like I wanted to set up new services before I was able to get assistance.
AND that was when I found out that they do no prorate...not a happy person at all.
People work very hard and for you to keep even a portion of those funds after a persons move out date that is very horrible business practices... And that is not a good look for such a big company, I am sure that you 1 person doesn't stop your taking money from people, but I truly hope that others think long and hard before renting with this company... I will be posting this review on the BBB and yelp, google and anywhere else I can...
Just think if I am paying 158.00/30days =5.26 a day* 13days that I will have this unit =68.38 is what I should only be paying -158.00 what they are charging for a full month=89.62 of a profit...Now if they do that to everyone that is a major profit.....
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July 2025 by Pabbisetty Minish
Cherish showed me the space and got me the best deal thank you cherish!
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July 2025 by Vickie Dudley
Was easy, personal talking to me very professional
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July 2025 by Danyel Nesbitt
I Have a storage here. They email regularly for their communication and the property is always clean. Cherish, keep up the good work!
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July 2025 by brrap ahol
Good customer service, Cherish is very friendly and helpful.
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July 2025 by John Hammons
No person available. If Internet weak or down you can't do anything. I don't like being dependant on a sole kiosk
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April 2025 by bryan gray
Cherish is great! Clean spot!
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April 2025 by Waseem alkhafaji
Very nice customer service, I did receive online offer the first month is free and I like the app to open the gates without getting out of your car .
, thank you .
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April 2025 by Michael Yepez
Do not use Public Storage! I can’t say this enough. This is my second location with them. Public storage took over ownership of my last storage unit location and they are horrible. They were broke into about 30 units in Arlington. The gate was left open and supposedly broke.
This other location in Pantego raised their rates within 6 months. Had some strange guy yelling at us that he doesn’t work there but lives there onsite. Another worker yelled at us about not throwing trash in the trash bin. That wasn’t for customers just for them. Then they took my card off of auto pay and start to charge me a late fee every month when I had been on auto pay for 6 months prior. They said it was never on auto pay. Worst company to deal with. I don’t even believe the great reviews people are posting cause I can’t find one positive thing to say about them.
If you want your rates to go up this is the place for you. If not find another storage facility.
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March 2025 by Kazoo Odin
Cherish was super helpful and knowledgeable
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February 2025 by Charlie
Cherish is a really nice person, she helped me out so well thank you cherish
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February 2025 by Dan Nesbit
Cherish is a very nice lady good service and clean property
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February 2025 by Lakeitha Camp
Cherish keeps the property clean and good service
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February 2025 by Chilly Wiggles
Wonderful customer service, kiosk was convenient. Completed my rental online. Unit and property is clean!
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January 2025 by Manon Blackbeak
Property was very clean and Cherish was very helpful. I will definitely recommend this location to anyone in need of storage services!
