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July 2024 by Toddanna Saunders
I gave this 3 stars because most of the staff are amazing and the couch I got is both affordable and comfy. I gave this 3 stars because I recently added a washer and dryer and it is infested with roaches! When the guy unloaded it “the guy himself” killed one coming out of the washer!!! When bringing this issue up the acted as if it was “no big deal” now I’ve been battling to get rid of these damn things and yet I continued to bring this issue up with Aaron’s with “ well, we can exchange them for a smaller size…… ( I’m a family of 9 ) I would not suggest buying any appliances from Aaron’s and I will not do it again!
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March 2024 by Deborah Briscoe
Great people and quick
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March 2024 by Ariana Loudon
DO NOT DO BUSINESS WITH Aarons PARIS TX .Rented a new dryer and ordered online the one that matched my washer I had paid off from them last May. The delivery guys said the new dryer electric cord would not work on my slanted 3 prong plug. Against my voiced judgment, saying "he does it all the time. Don't worry", the delivery guy took old electric cord from my 15 yr old dryer and installed it on the brand new dryer. Plugged it in and started it up. The dryer sounded horrible for a few seconds then a loud POP and Big Ole Sparks came out of dryer and from behind dryer. Delivery man calls the manager Jacob House. Jacob says on speaker to tech to just rewire it again and switch the two outside wires and see if it works. The spark, smoke and smell scared me and I told them that I didn't want them to continue and I wasn't sure I even wanted this new dryer because it may be damaged now. When I talked to Jacob he didn't believe me and acted like I was over reacting. Said they are trained to rewire dryers and this is a common occurrence to use the old dryer wire. After arguing with him he said I can take him to court he didn't care. I have rented from them without missing payments for over 10 years. They say they have refunded me but there is no record of the refund. And it's definitely not back on my card. Jacob House talked down to me and said sparks and smoke are completely normal coming from the dryer if wired wrong and I should have let the techs rewire it if I wanted the dryer so bad. When I tried to explain to Jacob that I couldn't accept a new dryer that had smoked with sparks coming out of it, he told me I shouldn't have ordered online and hung up on me. I FEEL SO HELPLESS. Jacob House was very condescending and acted like my business meant NOTHING to him.
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July 2023 by Kristen Diggins
The employees are wonderful and down to earth the red headed young man Ray is very honest and hard working he has gone above and beyond for my family with getting what we need. If we customers had a say in it I believe he would make a wonderful GM!!
#TeamRayforGM
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July 2023 by Rebecca Crenshaw
Very nice place
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July 2023 by kristen smith
The employees are wonderful and down to earth the red headed young man Ray is very honest and hard working he has gone above and beyond for my family with getting what we need. If we customers had a say in it I believe he would make a wonderful GM!!#TeamRayforGM
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July 2023 by Jeffrey Smith
Ray at Aaron's in Paris has helped out so much I've gotten a lawn mower here and this young man went above and beyond we love coming here and enjoy the service we get from Ray#TeamrayforGM
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July 2023 by Sissy Smith
Ray has helped with making what i can get in my price range an is very helpful he goes above and beyond for me#TeamRayforGM
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July 2023 by Paula Ruth Harwood
Bought my Washer and Dryer
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December 2022 by b Wolvern
Kevin delivered my TV back and the remote was not with it and he went back to the store and brought it right back that's the kind of service we all need ! Kevin gets kudos !!!
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August 2022 by Kayla Jordan
I was told that my item was going to be delivered on Thursday, they came Wednesday and didn’t call, email or nothing. We call Thursday expecting to receive our delivery time & they told us Friday. I literally have a job waiting on me for this item, will not be renting from here again after this. Low staff, horrible communication.
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July 2022 by Wayne D
Very helpful.
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July 2022 by Ann Krueger
i’ve seen great improvements since the last time i was in and i will most definitely be back!!!
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April 2022 by Carol Reeves
When my couch was paid off they quit taking money out of my money. Thank you. For your service. The time I ordered until the drive came until it paid in full. Thank again. Carol Reeves.
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March 2022 by Ashley Macedo
These guys are great they sent out the sweetest gentlemen to check my washer and the office guys are super sweet and efficient I highly recommend this place!!
