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January 2024 by Tammy Muse
Great service
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January 2024 by Radonna Hopps
Always super nice .but will say last car I rented from there was super uncomfortable everywhere time I have got awesome rentals from them .the guys are always super nice
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December 2023 by Trey Peeples
literally the worst renal car business around. somebody would make a killing if they started a rental car agency around here. this place is a joke.
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December 2023 by Angela Washington
Enterprise Rent A Car in Paris TX I would not recommend to anyone. Rude and unprofessional.
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December 2023 by Betty O.
Today I reached a lady who was apologetic for their not following through on updates and getting my reserved vehicle to me. It has been two weeks and I have had to make every contact. Broken promises and lies is what I have gotten so far. My information was not even entered correctly. I just hope today turns out the way I was told. Not a happy camper.
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September 2023 by Duane's World
Go see John at Paris enterprise. He is personable and there to help get the car you need. I rented a 2023 Nissan Frontier. Their car was very clean and drove well. I also booked ahead of time online, and that made the process very fast. Highly recommend Paris enterprise. Also after reading many reviews it is clear that people just are not turning their cars in on time! This would make sense why some people show up and have been told their car is not there. Be an adult and return on time otherwise they have many cars with 4 wheels that drive great! I am 28 and want to get rid of this entitlement everyone seems to have. I am just grateful we have this service in our town!
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August 2023 by Me M.
DO NOT RENT FROM HERE THEY WILL SCHEME YOU OUT OF MONEY!!!! I rented and no damage was found. When I returned the rude unprofessional black woman with the horrible attitude and mouth found 'damage' on my mirror. It was so small it was obviously missed when I got the car. It was impossible as there were not scuff marks or anything around it. It was a crack that was less than 1/4". I took photo. they charged me 1500Euros!!!!!!!!!!!!!!!!!!!!!!!!!! Then she LIED and said I refused to sign the damage report. She didn't even tell me she was filling one out! LIAR!!!!!!! Then she submitted a photo of the 'damage' that was different (literally) than my photo Her photo she had BROKEN OFF THE PLASTIC! So how am I paying for damage that this liar had manipulated. ANY IDIOT could see the difference in the photos. They scheme to make money and hire liars to work there. LOOK AT THE OTHER REVIEWS ONLINE! DO NOT RENT FROM HERE I WARN YOU.
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July 2023 by Wendell Smith
Car wasn't clean and over charged. Then put me on DR list. What a joke.
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May 2023 by Amy Whitley
I would not rent here for anything. Extremely rude hung up on me and my insurance agent State Farm. They've refused to return my deposit after I was told they would. Make the drive to Sherman if you have to. It does no good to even call the main enterprise. I needed to rent another one through my insurance this time but they argued that State Farm would only pay 25 a day up to 600. BUT I would have to pay any amount over the 25 a day EVEN if I didn't get close to the total of 600. My Dad called trying to talk to them and they hung up on him.
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May 2023 by Madison Brown
I don’t understand why you can book a rental online or over the phone and they “confirm” it, then minutes later they call and say they have no rentals. I have been trying to book for 2 weeks and this happens every time. Then I get told “well we will have cars today but don’t know when” and when I call to double check they tell me they have no idea if they’ll even have a rental for me or not. Their system is beyond d*** and it’s a huge inconvenience.
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May 2023 by Michael Moore
It took me two weeks to get a rental before I could put my car in the shop ?. I maid a reservation at the Paris location....the day of the reservation they didn't have a car for me I was told the reservation was in Sulphur Springs.. call I didn't make a reservation in an office that was over an hour away from the shop ...called them talked with the manager and she keep telling me that I talked to her and set it up .... never talked to a woman to set anything up... she wouldn'talallAll she wanted to do is fit with me by the time we got to her office in Sulphur Springs she denied us getting a car because she was afraid for her safety .... so we had to go back to Paris and wait for another car to be checked in .... she had a small car that would have matched my insurance payments but instead we Indeed up with a very high end car that enterprise lost a lot of money ? on .. just because she wouldn't hear me and she was wanting to fit me from the beginning... you need to retain her in how to handle an upset and done wrong and you dropped the ball customers.I. So disappointed and I have been using enterprise for business and pleasure for years ?
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May 2023 by Roxanne Nichols
The guys there at the Paris location have been very nice to me throughout the whole processs. I had to rent for months during a fight with my own insurance.
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December 2022 by Rob Zombie
Was a great experience! Scheduled ahead got there at my appointment time, with no hassles. Signed the documents and was on my way. Nice vehicles as well. I'll use them again!
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December 2022 by Steve P.
Company made a reservation here and they would not honor it because it was one way even though the reservation was.made. agent blamed it on corporate. So I booked car for a week and agent said my car was getting a oil change and would be in. By 4 pm. He never called me and I tried calling him the next day before I made other plans. He said he was still working on it. I used to use enterprise alot b4 Corona but they have gotten so bad and now I use avis as my place to go and enterprise is behind avis and hertz
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December 2022 by Just Believe
I will never ever ever go to this particular Enterprise again. Customer service sucks. No other way to put it. Rude very rude and disrespectful. After reserving car online and securing with payment in full one way rental I was told by the employee that one way rentals are not allowed so I needed to bring the rental back to where I rented it from. Mind you this is 600 miles from where I was headed to. I will hitchhike before I give them my business.
