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November 2023 by Dawn of the death of FREEDOM
I'd give zero stars if i could. I have attempted several times to use my debit card over the phone, with an establishment based out of Paris while I'm on the road, in another state, and the customer service is HORRIBLE. No one that I have spoken to gives enough of a damn about their customers to actually do their job and assist with fixing the problem. I will be removing my money from this establishment ASAP and going with another bank.
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July 2023 by Terry Houchin
Everyone that I have dealt with this bike has been very professional. I seem to take the extra step to get your problem solved. I would recommend this bank to anyone.
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April 2023 by Carla Motley
Banked here for years, have had several loans and home loans and service has always been wonderful!
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October 2022 by Darula2020
Definitely not very happy i deposited 300 cash sent my id and debt.. they deposited my cash somewhere and someone's check in my account and then took it out n told me the only way i would get my cash is if someone came forward amd notified them of the cash... Showed them the stub they gave me n they told me its for the check that mistakenly deposited and thats its basically gone and that humans make mistakes.. absolutely unacceptable....
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May 2021 by John
Walked in once, and will never make that mistake again. Least helpful bank I've ever tried to work with.
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January 2021 by dustie stewart
Love my Bank, I have been with First Federal for too many years to count. Such great customer service.
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January 2021 by Merlin Waits
Always fast and friendly
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November 2020 by Jack Barnard
Great bank with a great staff.. they can handle all your banking needs residential commercial business
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March 2020 by Jasmine D.
Horrible customer service. I am surprised this bank hasn't been shut down by the government.
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March 2020 by clara m
We used this bank when we lived in Paris but since weve moved it's been awful. We can't get replacement cards, we can't update our account info. We're currently going through the process of switching banks.
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October 2019 by T Johnston
Wonderful and friendly hometown atmosphere and service
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October 2019 by Sherry Marsters
They are alway friendly and helpful.
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August 2017 by Shelby F.
Terrible mortgage loan department, they like to give you the run-around.
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June 2017 by Taylor Henry
Awesome
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November 2016 by Scotty Wideman
Home mortgage and daily banking with wonderful service.