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September 2023 by S T.
I had a coupon for $59 oil change and tire rotate at the Paris Ford dealer. They told me my air cleaner was dirty, I asked how much for the filter and was told $31 and said okay. I was charged $82.50 for labor, $79.14 for parts, $3.00 for hazard waste plus $6.53 tax. I will never do business with them again and I know a lot of people who will not either. To top it off, the cashier called the service manager over to see how he can rectify the situation but all he could do was just grin and say, "that's just the way it is". They did give me a discount of $43 but the final bill was $128.17. Did I mention I had a coupon for $59? So far I've heard from other people who said the same thing happened to them.
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September 2023 by Karlos Torres
Great place
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June 2023 by Google user
My car is here for a recall but it didn't go well so my car will be staying here longer
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May 2023 by Kathy Mirowitz
My car is here for a recall but it didn't go well so my car will be staying here longer
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February 2023 by Dondi W.
Paris Ford Lincoln Inc. WARNING !!made an appointment with them 2 weeks ago to replace the windshield in our truck for 8 AM today. Warranty Claim.They took the truck to Tri State at 9 AM.After 3 and 1/2 hours of waiting...Paris Ford refused to give Damon a ride to the glass shop to get his truck. They told him that he had to wait at Paris Ford until the truck was done.Damon had to walk from Paris Ford to Tri State on North Main. He gets to Tri State only to be told that they were scheduled to keep his truck all day....Paris Ford did not communicate with Tri State that Damon needed his truck done early this morning. Tri State took care of the situation promptly. But, to PARIS FORD ....YOU WILL NEVER GET ANY BUSINESS FROM US AGAIN .YOUR CUSTOMER SERVICE SUCKS !!!!
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October 2022 by Brian S.
Just left the dealer and smelled oil.... By time I got home from my service. I lifted the hood. Oil fill cap on laying on ledge below wipers.Oil all over engine bay, air filter not connected.So someone slammed hood and never checked their work. Called and service manager and writer not in office, left message with whom answered phone.The person whom answered asked me to drive back to dealer..... 45 minutes.
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October 2022 by jesse m.
Would definitely recommend you go to another dealer, this dealer don't have any intentions of helping you out getting a vehicle, worst experience I have from all my years buying cars in different places.
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May 2022 by Luke Bevill
Sold a truck here and process was fast and easy. Great people!!!
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January 2021 by Trey Peeples
Not great
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October 2020 by Jason G.
The guys in the service department are great. Ran into a problem on a road trip and pulled in without an appointment. After a short wait they got my vehicle back diagnosed the problem, luckily no repair was necessary, and got us back on the road.
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February 2019 by Daniel A.
I would definitely go somewhere else !!!!!!! I bought a Lincoln Nautilis there and was lied too the whole time ....... Don't believe anything the salesman tells you in anyway!!!! And definitely read all the fine print