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September 2023 by Anna Griffin
The most primitive mobile banking experience ever--
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April 2023 by vkesraj
The website is one of the worst. Rude accounts manager. Impossible to use my debit card.
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September 2022 by Zoey Lopez
If I could give this bank 0 stars I would. Worst bank I have ever had. The app is horrible. It has multiple features you can use, except you can’t. The features always “pending”. Also, just checked tonight, because I get paid on Thursday nights, and my checking account was closed for whatever reason. I had direct deposit set up for me and my fiancé on this account and now I have to go to the bank and figure out where my money is so I can pay my bills. This is ridiculous. I’m finding a new bank as soon as possible with better communication skills and customer service.
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July 2022 by Brad Vandenberg
Very friendly staff, and helpful team.They always make time to catch up and visit if that's helpful or needed.Great Paris Bank, and great team!
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June 2022 by Laurissa Wright
Great service!
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November 2021 by Dannyfrom Texas
Tonight I am sitting here at my computer trying to figure out if the banks system is doing updates or what because you never know when that will be happening. I am showing that the bank has sent back my deceased mom of two weeks Social Security check which I understand. But what I do not understand why its been taken out twice and now its caused an overdraft as well as an embarrassment at one of the local stores. So this brings me back to the beginning. I cannot go online and see due to the automated system is rejecting my code again or doing updates again. I tried 3 times to reset it with no success. And what is "city of millennium"? security question? The automated phone system is tells me that the account is in inactive status again. I use the debit card at least twice a month to keep it active and here it is again locked down. Checked back the next money and they second check they took out is back. Just a glitch they tell me.
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February 2021 by Kaletta Kelley
Great people, great service.
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May 2020 by Nichole Young
Very understanding with everything going on with my situation and very friendly staff
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May 2019 by Alvin Atwood
Lectured on my life from loan officer. Really? Wow. Never thought.
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July 2018 by Texas Treasure
is you Need! to update your online times because it's now Saturday I drove all the way up there to the drive thru the main bank its closed but it states on your web page that the main bank is open.
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May 2018 by Michael Russell
One sorry employee" Russell Figgins" . Truely a waste of dna. One of the worst people you could ever deal with. I would suggest going somewhere else if you need a bank.
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March 2018 by joe kyle
Never bank here completely incompetent staff. Russel Figgens....... wow...
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January 2018 by Joel Corn
is you Need! to update your online times because it's now Saturday I drove all the way up there to the drive thru the main bank its closed but it states on your web page that the main bank is open. I called the branch on Collegiate and did not receive an answer until 9:13. Very bad service.
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July 2017 by Jerry Jones
Wonderful
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April 2017 by Nathaniel Anderson
Very spacious, nice decor, excellent service to customers
